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storeconstants problem

Printed From: ProductCart E-Commerce Solutions
Category: ProductCart
Forum Name: Using ProductCart
Forum Description: Running your store with ProductCart
URL: https://forum.productcart.com/forum_posts.asp?TID=4422
Printed Date: 04-March-2025 at 11:29pm
Software Version: Web Wiz Forums 12.04 - http://www.webwizforums.com


Topic: storeconstants problem
Posted By: AndreaPou
Subject: storeconstants problem
Date Posted: 14-April-2011 at 4:25pm
Hi Everyone,

I've been testing orders and surfing on our shopping cart. (I'm on version v4.1 BTO). I noticed we were having problems when the address bar switched from:
http://www.mydomain.com/ to http://mydomain.com/
Things would drop from the shopping cart and other fun login/logout issues.

I traced the links and saw that it was not hard-coded in any of my header or footer files like that. When I did a search in the ProductCart folder, I found the culprit in storeconstants.asp.

When I check storeconstants.asp, the scStoreURL for the store is http://mydomain.com. If I change it to http://www.mydomain.com it SOLVES all the issues. I was so excited, then I tried to log in and add more products.

BUT, I am locked out of the Control Panel and it tells me my license is invalid and says I'm trying to use the same installation on a different storefront and that the license is only good for one store. If I take the www. back out I can log in, but then I have the surfing problem again.

Thoughts?

Thank you so much.

-Andrea


Replies:
Posted By: ProductCart
Date Posted: 14-April-2011 at 4:34pm
Hi Andrea,

We can reset your license but you will need to send us an e-mail and we will let you know what we need from you to verify your license, etc. Please send the e-mail to is at  info(at)earlyimpact.com.


-------------
The ProductCart Team

Home of ProductCart http://www.productcart.com" rel="nofollow - shopping cart software

Posted By: Hamish
Date Posted: 14-April-2011 at 5:45pm
Hi Andrea,
  The reson for the loss of cart contents is that, to the server, the www and non-www views are separate sites, so a new session is started when you switch. To prevent this see http://wiki.earlyimpact.com/developers/timeout-issues#use_of_different_domain_names - http://wiki.earlyimpact.com/developers/timeout-issues#use_of_different_domain_names


-------------
Editing ProductCart Code?

See http://wiki.earlyimpact.com/developers/editcode" rel="nofollow - WIKI Guidelines for Editing ProductCart's ASP Source Code


Posted By: bodyexposed
Date Posted: 20-April-2011 at 6:43am
Hi Hamish,
I have had a similar problem with users (and Google) entering my domain name incorrectly, and have added your wiki code to stringfunctions.asp. This works well, except in the case where a user goes to a page with a SEO URL. This gives an error message when adding to cart, as the URL is misformed. Have you tested the wiki code with SEO URLs turned on ?


-------------
Richard Bonfield

Underwear store for men

http://www.bodyexposed.co.uk

Posted By: Greg Dinger
Date Posted: 20-April-2011 at 8:59am
Richard, I can't speak to that code, but we have a different approach to the issue.
 
On our IIS6 servers we run http://www.helicontech.com - www.helicontech.com ISAPI Rewrite.  On IIS7 gear we have URL Rewrite.  Using those tools we create rules that handle the www versus non-www requests and it works seamlessly.   You may want to ask your host if either is available.


-------------
GreyBeard Design Group

Certified ProductCart Developer

Web Design/Development/Hosting

http://tinyurl.com/5c8t4t" rel="nofollow - Add-Ons & Custom Code |

Posted By: AndreaPou
Date Posted: 20-April-2011 at 9:19am
I just wanted to let you know the problem is fixed. Early Impact support reset my license and I was able to change it to http:www.mydomain.com AND log into the control panel afterward.

Thanks so much Cedric & the rest of the Early Impact Support team.

Best wishes,
Andrea



Posted By: bodyexposed
Date Posted: 22-April-2011 at 10:14am
Greg, thanks for the suggestion. It has fixed the problem for me.

-------------
Richard Bonfield

Underwear store for men

http://www.bodyexposed.co.uk

Posted By: Greg Dinger
Date Posted: 22-April-2011 at 11:03am
were you on IIS6 or 7?

-------------
GreyBeard Design Group

Certified ProductCart Developer

Web Design/Development/Hosting

http://tinyurl.com/5c8t4t" rel="nofollow - Add-Ons & Custom Code |

Posted By: bodyexposed
Date Posted: 22-April-2011 at 11:35am
I don't know - I just asked my host first-web.net to redirect one domain to the other.

-------------
Richard Bonfield

Underwear store for men

http://www.bodyexposed.co.uk


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