QuickBooks Add-on - Webservice Logs

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Webservice Logs

Printed From: ProductCart E-Commerce Solutions
Category: ProductCart Add-on's
Forum Name: QuickBooks Add-on
Forum Description: Exchange messages with other users of the QuickBooks Add-on
URL: https://forum.productcart.com/forum_posts.asp?TID=4426
Printed Date: 01-May-2024 at 11:55pm
Software Version: Web Wiz Forums 12.04 - http://www.webwizforums.com

Topic: Webservice Logs

Posted By: odathp
Subject: Webservice Logs
Date Posted: 17-April-2011 at 12:11pm

Am up to over 2300 files in the /QuickBooks/webservice/Logs folder. Is there an option anywhere to limit the number of log files that are preserved?

Thanks....

Replies:

Posted By: Greg Dinger
Date Posted: 17-April-2011 at 12:37pm

Not that I know of. I end up having to RDP to my servers occasionally and look for sites that have grown inordinately, then look to see if it's those log files - then nuke them. You would need to delete them via FTP if you are on shared hosting.

Similarly, these tables in the database can grow significantly.
pcQB_Queue
pcQB_History

I would love to see a release at some point that deals with a range of maintenance issues such as clearing CPlogs, shipping labels, XML export files, uploaded XLS/CSV import files, and so on.

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Certified ProductCart Developer

Web Design/Development/Hosting

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Posted By: odathp
Date Posted: 17-April-2011 at 12:48pm

That was pretty much my next step. Since we do have a dedicated server was thinking about writing a script to accomplish the task and put it in windows scheduler. Was holding off till Early Impact confirmed what seems to be the inevitable.

Thanks for the feedback!

Posted By: Matt
Date Posted: 17-April-2011 at 1:41pm

You can simply update your QB Add-On to the latest version. The instructions that come with the update explain how to purge the logs. The latest version has logging turned off by default. Alternatively you can open the file "Quickbooks/webservice/Web.Config" and set "True" to "False" next to logging. That works with all versions. If your db is collecting a lot of data it is probably because you run Web Connector on a schedule (e.g. every 15 minutes). Unless you need real-time inventory synchronization you should only run it once per day to once per week. You can also run it manually just before you need to work in QuickBooks.

Posted By: odathp
Date Posted: 17-April-2011 at 2:09pm

Is the QB Add-On you are referring to the same as the ProductCart Synchronizer?

We are currently running v1.07. Is that the latest version?

If I turn off logging in web.config will that affect the Support Console ability to view Operation Details?

We use the real-time synchronization and run the web connector every minute to support the customer requirements/process.

Posted By: Matt
Date Posted: 17-April-2011 at 2:50pm

Yes, I am referring to the ProductCart Synchronizer for QuickBooks. The support console and logs are two separate features. Good question! So you can use the support console after logging is turned off. You are running the latest version. If you still have logs then you may have missed a few steps when updating. You can read over the steps again http://wiki.earlyimpact.com/quickbooks_synchronizer/update_1.07 - here . Since you use real-time synchronization you may periodically want to purge the tables Greg mentioned above. They will be added to the "Clean-Up Tool" in the next version.