Using ProductCart - FedEx rate quotes for International

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FedEx rate quotes for International

Printed From: ProductCart E-Commerce Solutions
Category: ProductCart
Forum Name: Using ProductCart
Forum Description: Running your store with ProductCart
URL: https://forum.productcart.com/forum_posts.asp?TID=4473
Printed Date: 05-March-2025 at 2:19pm
Software Version: Web Wiz Forums 12.04 - http://www.webwizforums.com

Topic: FedEx rate quotes for International

Posted By: NBryan
Subject: FedEx rate quotes for International
Date Posted: 11-May-2011 at 1:46pm

We just received our first on-line order from Canada and discovered that our integrated FedEx rate quoting came up with a ship price that is about half what it is actually going to cost us to ship the package. After double checking the address, weight etc I called FedEx they said that likely the integrator (in this case Product Cart) is not asking for and including the additional fees required for international shipments.

Are any of you using the Product Cart/FedEx integration to calculate shipping?
If so, is it working accurately?
Any tips you can suggest?

Thanks,
NBryan