Using ProductCart - Shipping Weirdness

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Shipping Weirdness

Printed From: ProductCart E-Commerce Solutions
Category: ProductCart
Forum Name: Using ProductCart
Forum Description: Running your store with ProductCart
URL: https://forum.productcart.com/forum_posts.asp?TID=4498
Printed Date: 05-March-2025 at 2:34pm
Software Version: Web Wiz Forums 12.04 - http://www.webwizforums.com

Topic: Shipping Weirdness

Posted By: razor150
Subject: Shipping Weirdness
Date Posted: 19-May-2011 at 6:44pm

I have a customer who lives in the Philippines but ships the items to her sister who lives in California. It looks like because of her billing address her shipping options are cut down to "Other Shipping Options" and USPS. Everything else isn't shown, and we also ship using FedEx and UPS. If she sets the shipping address to her billing she gets international for UPS, FedEx, USPS and Other Shipping Options, if she sets her billing as her sisters she gets all the options only domestic. The problems only occur if she using her out of country billing address to ship domestically.

I was able to get the same results on the demo cart on this site. Is this a bug or by design?

Replies:

Posted By: Matt
Date Posted: 19-May-2011 at 6:51pm

There is a patch for this. Please raise a ticket.

Posted By: razor150
Date Posted: 19-May-2011 at 7:14pm

Will do, thanks.