QuickBooks Add-on - Updating Quickbooks Edition

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Updating Quickbooks Edition

Printed From: ProductCart E-Commerce Solutions
Category: ProductCart Add-on's
Forum Name: QuickBooks Add-on
Forum Description: Exchange messages with other users of the QuickBooks Add-on
URL: https://forum.productcart.com/forum_posts.asp?TID=4557
Printed Date: 23-April-2024 at 9:03am
Software Version: Web Wiz Forums 12.04 - http://www.webwizforums.com

Topic: Updating Quickbooks Edition

Posted By: windsornature
Subject: Updating Quickbooks Edition
Date Posted: 20-June-2011 at 2:08pm

I have been using ProductCart with the Quickbooks synchronizer for several months with flawless service. I have been using the 2007 edition of Quickbooks, up till this week, when I installed the 2011 edition. All company information and product data has been transferred into the new edition and Quickbooks works perfectly on my computer. When I run the synchronizer, however, it is no longer connecting ProductCart with my Quickbooks account. Any suggestions on how I update the information with ProductCart so I can continue transferring orders?

Replies:

Posted By: Matt
Date Posted: 20-June-2011 at 2:20pm

It sounds like you may have created a new company file during the upgrade. If the company file is updated everything would have the same "id" and it should be seamless. However, if you created a new company file (or the upgrade wizard did) the "id" of each item may change. In such a case you would need re-import the company file and "re-map" the products to the new items. Also note the current version of the Add-On is 1.07. If you are using an older version I recommend you update before you re-import your company file.

Posted By: windsornature
Date Posted: 20-June-2011 at 2:46pm

Thanks for the quick reply Matt. I will look into this and see what I can find out. If I have to re-import and re-map information, do I follow the exact steps I followed when I originally linked the two? Do I need to do anything to uninstall my previous work? Also, how do I verify my Add-on version and update it? Thanks.

Posted By: mimpoz
Date Posted: 02-December-2011 at 10:53am

Hi - did you have any luck with this? My client updated their quickbooks version from 2010 to 2011 and now it is not working.

They did not use a new company file, they just updated Quickbooks and opened the old file in it.

Any help would be appreciated.

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