Getting Started - Problems with IE6 and Onepage Checkout

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Problems with IE6 and Onepage Checkout

Printed From: ProductCart E-Commerce Solutions
Category: ProductCart
Forum Name: Getting Started
Forum Description: Installing, activating, and getting started with ProductCart
URL: https://forum.productcart.com/forum_posts.asp?TID=4562
Printed Date: 24-November-2024 at 2:39am
Software Version: Web Wiz Forums 12.04 - http://www.webwizforums.com

Topic: Problems with IE6 and Onepage Checkout

Posted By: pavelushakov
Subject: Problems with IE6 and Onepage Checkout
Date Posted: 23-June-2011 at 3:12pm

Hello,

We've been receiving a lot of customer emails with regard to not being able to checkout using the one page checkout and Internet Explorer 6.

Do you have any patches for this? Or is there a way to disable One Page Check out for IE6 customers?

Replies:

Posted By: Hamish
Date Posted: 23-June-2011 at 5:01pm

Hi,
We would have a lot of support tickets if this was an issue with the software. It's almost certainly something to do with the custom header & footer. Isuggest following the guide on this WIKI page: http://wiki.earlyimpact.com/how_to/create_default_store tocreate a "mirror" store and then gradually introduce the changes to your header/footer (especially any javascript) to see what breaks it.

As for why people still use IE6 - who knows, even Microsoft are keen to get people off IE6.

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Posted By: pavelushakov
Date Posted: 30-June-2011 at 2:04pm

Do you know if there is a way to disable the onepage checkout and use the multiple page checkout you guys had before?

Posted By: Greg Dinger
Date Posted: 30-June-2011 at 2:09pm

impossible - v4 only has a single checkout process.

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