QuickBooks Add-on - Not connecting after security update

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Not connecting after security update

Printed From: ProductCart E-Commerce Solutions
Category: ProductCart Add-on's
Forum Name: QuickBooks Add-on
Forum Description: Exchange messages with other users of the QuickBooks Add-on
URL: https://forum.productcart.com/forum_posts.asp?TID=4717
Printed Date: 28-April-2024 at 5:09pm
Software Version: Web Wiz Forums 12.04 - http://www.webwizforums.com

Topic: Not connecting after security update

Posted By: hollehock
Subject: Not connecting after security update
Date Posted: 06-September-2011 at 6:36am

We have applied the security updates as suggested by Early Impact, and everything except connecting to QuickBooks is working. This is what I have done based on what was suggested in the instructions:

"If you are using the ProductCart Synchronizer for QuickBooks, you will also need to update the SQL password in the he web.config file located in the QuickBooks directory."

I did this, along with changing the MS SQL username and password, changed the pcadmin directory to a different name, changed the username and password for the ProductCart Control Panel, and the username and password to access the Windows server. All of these things were suggested as part of the security update.

Replies:

Posted By: Matt
Date Posted: 06-September-2011 at 3:02pm

Please open a ticket. We can help you with this. You do not need to open a QB ticket, just a regular ticket will be OK.

Posted By: hollehock
Date Posted: 06-September-2011 at 7:10pm

We will do just that, thank you!