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Minus Unit Price in Cart

Printed From: ProductCart E-Commerce Solutions
Category: ProductCart Build To Order
Forum Name: Using BTO
Forum Description: Exchange message with other users of ProductCart Build To Order
URL: https://forum.productcart.com/forum_posts.asp?TID=4745
Printed Date: 22-November-2024 at 1:07am
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Topic: Minus Unit Price in Cart
Posted By: TAS
Subject: Minus Unit Price in Cart
Date Posted: 15-September-2011 at 12:12pm
Hi,

We've been using ProductCart for a short while and have encountered a problem.
After configuring a BTO Product and adding it to cart, we receive a negative unit price.
The actual unit price for this item (Thecus N5200PRO) is £397.
The price of the customisations are £1490 (5 x hard drives).
Below is what the price shows up to be.
I only have this problem when either I'm not logged in or logged in as a Retail customer, it works fine as a Wholesale customer.
Where have I gone wrong?




Replies:
Posted By: Hamish
Date Posted: 15-September-2011 at 2:02pm
Hi Tas,
     That's very odd indeed!  Please raise a support ticket so that we can properly investigate.
Click on "Submit a Ticket" and then login to your account to do so. ( http://www.earlyimpact.com/productcart/technical-support.asp" rel="nofollow - http://www.earlyimpact.com/productcart/technical-support.asp )

Hamish


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