Problems Updating Order Status
Printed From: ProductCart E-Commerce Solutions
Category: ProductCart
Forum Name: Using ProductCart
Forum Description: Running your store with ProductCart
URL: https://forum.productcart.com/forum_posts.asp?TID=4767
Printed Date: 17-November-2024 at 11:51pm
Software Version: Web Wiz Forums 12.04 - http://www.webwizforums.com
Topic: Problems Updating Order Status
Posted By: tlc
Subject: Problems Updating Order Status
Date Posted: 29-September-2011 at 7:05pm
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I have ProductCart v3.5 and I'm having trouble updating my customer's order status in the Admin panel (console).
When I click on the order and try to update the payment status (we process off-line) I do as follows:
Click on "Payment Status" tab
Select "Paid"
Click "Update Payment Status"
Click "OK" to popup
Normally I stay on the Payment Status tab but today after I click OK to the popup the screen goes back to the order and the Payment status is set back to Pending.
I've never had this problem before.
What the heck is going on??
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Replies:
Posted By: tlc
Date Posted: 30-September-2011 at 12:05pm
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Problem is slolved. |