Using ProductCart - Phone Orders

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Phone Orders

Printed From: ProductCart E-Commerce Solutions
Category: ProductCart
Forum Name: Using ProductCart
Forum Description: Running your store with ProductCart
URL: https://forum.productcart.com/forum_posts.asp?TID=484
Printed Date: 16-November-2024 at 2:19pm
Software Version: Web Wiz Forums 12.04 - http://www.webwizforums.com

Topic: Phone Orders

Posted By: rhowerm
Subject: Phone Orders
Date Posted: 07-October-2006 at 3:23pm

Just wondering how people who use PC to accept phone orders handle the requirement for an email address to set up a separate account? We get quite a few phone orders from folks who do not have an email address (yes, generally older) but I would still like to give them the benefits on-line customers get without constantly changing a single "catch-all" default account. Thanks for any input!

Replies:

Posted By: katharina
Date Posted: 11-October-2006 at 2:50pm

We simply make one up. For example Jane Dole orders and doens't have an email address. We simply enter janedole@.

The system will buy off on it as long as there is an @ and a . symbol.

With this method we can create accounts for anyone without having an email address, and yet we still can track their reward points etc.

You could use the phone number instead. 1235493456@.

You will get a bounced email message for the order confirmation or tracking info, but it works otherwise.

Katharina