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Microsoft VBScript runtime error

Printed From: ProductCart E-Commerce Solutions
Category: ProductCart
Forum Name: Using ProductCart
Forum Description: Running your store with ProductCart
URL: https://forum.productcart.com/forum_posts.asp?TID=4843
Printed Date: 17-November-2024 at 11:40pm
Software Version: Web Wiz Forums 12.04 - http://www.webwizforums.com


Topic: Microsoft VBScript runtime error
Posted By: Tony
Subject: Microsoft VBScript runtime error
Date Posted: 07-November-2011 at 9:39pm
Hi guys this is my first error message as our support just ran out!!!
we are almost dialed in with the cart, and I have 7 computers in my office with all the major browser's installed and I try to keep different versions loaded so I have a good variety for testing.
that said it seems like the last few errors are coming from one machine that is 2 months old with windows 7 ultimate, this just happened with new installs of Firefox & Safari within 5 minutes of each other.
I am extremely new at the whole error message thing so go easy on me please Big smile
Below is the error from Firefox
*************************************************************

Date/Time: 11/7/2011

Session ID: 70351405

Error Number: 9

Source: Microsoft VBScript runtime error

Description: Subscript out of range

query=select serviceSpec,pcprod_HideBTOPrice,pcprod_QtyValidate,pcprod_MinimumQty,pcProd_multiQty from products where idproduct=3

Request Method: GET

Server Port: 80

HTTPS: off

Local Address: 96.125.177.152

Host Address: 96.18.219.244

User Agent: Mozilla/5.0 (Windows NT 6.1; WOW64; rv:7.0.1) Gecko/20100101 Firefox/7.0.1

URL: /store/pc/viewCart.asp

HTTP Headers: www.bettiesfashions.com, en-us,en;q=0.5


******************************************************************************

Below is from Safari:

Customer Reference Number: 75217028-184634

Date/Time: 11/7/2011

Session ID: 75217028

Error Number: 9

Source: Microsoft VBScript runtime error Description: Subscript out of range

query=select serviceSpec,pcprod_HideBTOPrice,pcprod_QtyValidate,pcprod_MinimumQty,pcProd_multiQty from products where idproduct=4

Request Method: GET Server Port: 80 HTTPS: off Local Address: 96.125.177.152 Host Address: 96.18.219.244 User Agent: Mozilla/5.0 (Windows NT 6.1; WOW64) AppleWebKit/534.51.22 (KHTML, like Gecko) Version/5.1.1 Safari/534.51.22 URL: /store/pc/viewCart.asp HTTP Headers: www.bettiesfashions.com, en-US




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Best Regards,
Tony States :)



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