contact us page fails to work
Printed From: ProductCart E-Commerce Solutions
Category: ProductCart
Forum Name: Using ProductCart
Forum Description: Running your store with ProductCart
URL: https://forum.productcart.com/forum_posts.asp?TID=4848
Printed Date: 17-November-2024 at 11:50pm
Software Version: Web Wiz Forums 12.04 - http://www.webwizforums.com
Topic: contact us page fails to work
Posted By: Tony
Subject: contact us page fails to work
Date Posted: 09-November-2011 at 4:11pm
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if you try to use the default form on the contact.asp page it fails to go to my mail web server inbox ... how do I trouble shoot this? FYI: I am using http://www.greybearddesign.com/hosting.asp" rel="nofollow - Greybeard Hosting services. ************************** I added the option below: You can email us directly at; mailto:info@bettiesfashions.com" rel="nofollow - info@bettiesfashions.com at the top area of the main content so people don't have to fill out a form if they don't want to. here is my contact us page: http://www.bettiesfashions.com/store/pc/contact.asp" rel="nofollow - http://www.bettiesfashions.com/store/pc/contact.asp Thanks for any help with this issue  ------------- ############# Best Regards, Tony States :) |
Replies:
Posted By: Hamish
Date Posted: 09-November-2011 at 5:06pm
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Hi Tony, If you have checked your email settings are working in the backend of the store then this should work. BUT it may well be that if your testing by sending to an email at the same domain that may be being blocked. Greybeard are a very knowledgable host & will likely be able to resolve this very quickly. By the way,I recommend NOT coding an href with your email address in the clear. Spam bots will no doubt harvest it & add to the torrent of spam. Try obfuscating it ( See http://www.fingerlakesbmw.org/main/flobfuscate.php" rel="nofollow - http://www.fingerlakesbmw.org/main/flobfuscate.php -an unlikely website for this type of thing, but it works very well) The page there will proide a link that looks the same and functions the same, but is encoded in such a way that spam bots don't recognize it as an email address. ------------- Editing ProductCart Code? See http://wiki.earlyimpact.com/developers/editcode" rel="nofollow - WIKI Guidelines for Editing ProductCart's ASP Source Code |
Posted By: Hamish
Date Posted: 09-November-2011 at 5:09pm
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Oops - of course you should get the emails from the contact us page at the same domain... Check the email settings under "settings" in the admin pages, then refer to Greybeard if that works but "contact us" does not. ------------- Editing ProductCart Code? See http://wiki.earlyimpact.com/developers/editcode" rel="nofollow - WIKI Guidelines for Editing ProductCart's ASP Source Code |
Posted By: Tony
Date Posted: 09-November-2011 at 5:30pm
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wow thanks for the info about obfuscating my email address what a great trick :-) I will wait to hear back from Greg @ Greybeard... he is out of the office today and I thought I would post this here to learn some things and I did indeed :-) Thanks for the info Hamish Question for you Hamish... is this what my code should look like??? ******************************** <td> <div> <h2 align="center">You can email us directly at;<br />info@bettiesfashions.com<br /> Phone: (925) 123-4567<br /> Pleasanton CA. 94566</h2> </div> </td> ******************************** ------------- ############# Best Regards, Tony States :) |