Using ProductCart - state pulldown menu

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state pulldown menu

Printed From: ProductCart E-Commerce Solutions
Category: ProductCart
Forum Name: Using ProductCart
Forum Description: Running your store with ProductCart
URL: https://forum.productcart.com/forum_posts.asp?TID=4903
Printed Date: 06-March-2025 at 6:04pm
Software Version: Web Wiz Forums 12.04 - http://www.webwizforums.com

Topic: state pulldown menu

Posted By: cpgmar
Subject: state pulldown menu
Date Posted: 15-December-2011 at 6:20pm

I am wondering why the pulldown for the state on the shipping section of the One page checkout is prefilled with the state of the billing address. We have had the issue come up frequently with all our Christmas orders since so many of them ship to a different state than the billing address. Customers are having trouble getting shipping rates since the state and zip code don't match when they overlook the default address. I realize that customers should be expected to change this but it really can become invisible to them and I have had several that told me they never noticed it.

Can I change this so that it is blank until they enter what they need? If so how do I do that?

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Cindy

The Tasteful Garden

www.tastefulgarden.com

Replies:

Posted By: cpgmar
Date Posted: 29-December-2011 at 12:27pm

bump

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Cindy

The Tasteful Garden

www.tastefulgarden.com