Mobile Commerce Add-on - Paypal Mobile Express

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Paypal Mobile Express

Printed From: ProductCart E-Commerce Solutions
Category: ProductCart Add-on's
Forum Name: Mobile Commerce Add-on
Forum Description: Discuss issues and suggestions related to the Mobile Commece Add-on for ProductCart
URL: https://forum.productcart.com/forum_posts.asp?TID=4907
Printed Date: 28-April-2024 at 12:16pm
Software Version: Web Wiz Forums 12.04 - http://www.webwizforums.com

Topic: Paypal Mobile Express

Posted By: cpgmar
Subject: Paypal Mobile Express
Date Posted: 21-December-2011 at 12:53pm

Can anyone tell me if PayPal Express and PayPal Standard can be used simultaneously with my store so that I can use Express for Mobile transactions and Standard for PC store transactions? We are parsing shipping dates through on the full version from viewcart.asp and need to have the onepagecheckout process them through on PayPal payments standard.

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Cindy

The Tasteful Garden

www.tastefulgarden.com

Replies:

Posted By: cpgmar
Date Posted: 05-January-2012 at 9:51am

Just posting that this is an issue that can be fixed according to Paypal but has not yet been addressed in Product Cart. If you need this feature, please post so that Early Impact will be aware that many of us require it.

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Cindy

The Tasteful Garden

www.tastefulgarden.com

Posted By: Dayv3
Date Posted: 08-January-2012 at 7:20pm

I just upgraded my first store to v4.5, finally, but before I did I called Paypal to have Express Checkout turned on because I also bought the mobile commerce add-on. After I finished upgrading to v4.5, I went to the payment options section of the control panel and was asked if I wanted to activate Paypal express. I said yes and was redirected to a screen that said that I can not have paypal standard and paypal express running concurently.

NOTE: PayPal Standard must be removed to add Express Checkout or WPP.
PayPal Standard is enabled - Modify | Remove

When I spoke to the Paypal rep about this a few days before, to have paypal express turned on, it is my understanding that, as far as the paypal side is concerened, there is not an issue with having more then one paypal feature turned on at the same time. (After all, I have both paypal standard and express services turned on right now.)

Now, I am afraid to install the mobile app because I want paypal standard on my stores.

From reading the mobile app documentation, it states that the mobile app requires paypal express. Okay, to me, that means paypal standard on the store and paypal express for the mobile app, not a problem. However, no where, in the same documentation, does it say that there can be only be one paypal option running on the store.

One of the files in the mobile app install: /includes/pcPayPalClass.asp over writes the existing file. Does this new file return the ability to have more then one paypal option running? (ie: paypal standard on the store and paypal express on the mobil app.)

If anyone is in the know, or has already been down this road, could you please lend a hand I because I can not find anything about how to resolve this issue in the documentation.

Thanks,
Dave

Posted By: Dayv3
Date Posted: 11-January-2012 at 3:39am

Today I spoke at length to the Merchant Technical Services department at PayPal.

The person that I spoke to told me that PayPal standard is always turned on even if I switch
from PayPal standard to PayPal express. He told me that technicaly Paypal standard and PayPal express could be on at the same time but then there would be two PayPal buttons that would confuse the customer. He told me that because PayPal Standard is always on my non PayPal account customers would have the ability to use "guest mode" to use their credit cards and type in their name and address on the PC based store.

Later, I went to my store control panel and went to look at my payment options and was greeted by the request to turn PayPal express on. I said yes to the request and was told that I needed to remove PayPal Standard to do that. I then removed PayPal standard but then could not find an option to turn PayPal Express on!! If fairness, I have not installed the mobile add on yet, but why would the control panel offer an option if the option is not available? Does the PayPal.asp file that
is included with the mobile app resolve any of these issues?

I will continue to work on this issue, but if anyone could chime in on this it would be greatly appreciated.

Dave

Posted By: Polly
Date Posted: 26-October-2012 at 3:12pm

Did this get figured out?

Our customers with ipads are running into some weird checkout issues and errors and I'd like to find out what the system is **supposed** to do.

But our staff with ipads is on the road or out with the flu so it's hard to test!!

I did read through this: http://blog.earlyimpact.com/2011/11/why-we-chose-paypal-for-mobile-checkout.html" rel="nofollow - http://blog.earlyimpact.com/2011/11/why-we-chose-paypal-for-mobile-checkout.html and I believe we have both standard and mobile working fine together (but the guy who set it up is out for a few days too, so don't ask me any questions that you need answered immediately.)

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~~ R&T systems director

Posted By: Polly
Date Posted: 26-October-2012 at 3:57pm

Never mind - some ipad users had asked us to send them to the main site instead of the mobile site, so we altered some code to do that.

But ... turns out that their browser has issues with regular checkout. So they now have the option of general shopping / viewing of the main site, but only have the mobile (PayPal) checkout option now, and it seems to be working as designed.

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~~ R&T systems director

Posted By: Dayv3
Date Posted: 13-December-2012 at 5:52am

Can anyone tell me if PayPal Express and PayPal Standard can be used simultaneously with my store so that I can use Express for Mobile transactions and Standard for PC store transactions?

This is EXACTLY want I want to do but is not possible. PayPal Express takes away the check out
process from the standard store. This to me, gives the customer the feeling that they can only use PayPal to check out being the that check out button is gone. From what I remember, the customer is greeted by the PayPal log in screen and not the name address form. This is totally unacceptable in the standard store for me. Being that I only use PayPal as my processor right now I did not know what to do. I wanted to give the mobile people the mobile option but wanted the web store visitors the same feeling that they have now.

I wrote back and forth to product cart tech support this and this what we, they, came up with.

<clip> (from E-Mail they sent me.)
The mobile user will not be able to checkout with standard. Unless EC is enabled the checkout button is hidden. Otherwise, the mobile site would be functional and allow customers to review the products.
You can put a message on the mobile checkout page to switch to the full store to checkout.

Note: the checkout button is the check out button on the web store.

The solution?

Although it is not what I really wanted, I choose to have a message to tell the mobile user to switch to a computer based store for check out. The code they sent me is below:

Here are instructions to add the message:

You can open the file "m/pcPay_PayPal.asp" in a text editor.

Find: (line 30)

If NOT rs.eof Then
%>
<a href="pcPay_Mobile.asp"><img src="https://www.paypal.com/en_US/i/btn/btn_xpressCheckout.gif" border="0" alt="Acceptance Mark"></a>
<%
End If

Replace with:

If NOT rs.eof Then
%>
<a href="pcPay_Mobile.asp"><img src="https://www.paypal.com/en_US/i/btn/btn_xpressCheckout.gif" border="0" alt="Acceptance Mark"></a>
<% Else %>
*** Type the message here ***
<%
End If

I used the message: Please switch to a computer based store to check out.

I hope this helps anyone in the same situation.
I am hoping for more check out options in the future and/ or the ability to have PayPal standard on
the computer based store and PayPal Express on the mobile store.
What is going on with Amazon payments?

Dave