Suggestions - Cancellation email to notify affiliates.

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Cancellation email to notify affiliates.

Printed From: ProductCart E-Commerce Solutions
Category: ProductCart
Forum Name: Suggestions
Forum Description: ProductCart Suggestions
URL: https://forum.productcart.com/forum_posts.asp?TID=4947
Printed Date: 21-November-2024 at 11:21pm
Software Version: Web Wiz Forums 12.04 - http://www.webwizforums.com

Topic: Cancellation email to notify affiliates.

Posted By: highgravity
Subject: Cancellation email to notify affiliates.
Date Posted: 18-January-2012 at 12:10pm

I just recently discovered that when a customer cancels an order and there is an affiliate associated with it the affiliate doesn't get notified of the cancellation. The sale and commission just disappears from the affiliate report.

If the affiliate just relies on the report then it isn't an issue but when they cross reference their commission notifications in email with the report and the sale isn't listed it can appear nefarious.

Is there a way to automatically notify an affiliate when an order associated with them is canceled?

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Desiree Knott

High Gravity Homebrewing & Winemaking Supplies

7142 S Memorial Dr.

Tulsa, OK 74133

(918) 461-2605

desiree@highgravitybrew.com

http://www.highgravitybrew.com

Replies:

Posted By: Hamish
Date Posted: 18-January-2012 at 1:37pm

Hi Desiree,
I checked and it's already on our wish list :-)

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