Using ProductCart - v3.51 autofill fails - Shipping Address

v3.51 autofill fails - Shipping Address - Same as

Printed From: ProductCart E-Commerce Solutions
Category: ProductCart
Forum Name: Using ProductCart
Forum Description: Running your store with ProductCart
URL: https://forum.productcart.com/forum_posts.asp?TID=4974
Printed Date: 05-July-2024 at 12:02pm
Software Version: Web Wiz Forums 12.04 - http://www.webwizforums.com

Topic: v3.51 autofill fails - Shipping Address - Same as

Posted By: Casey_ULA
Subject: v3.51 autofill fails - Shipping Address - Same as
Date Posted: 06-February-2012 at 12:10pm

productCart v3.51

So it seems that some point this was working and then stopped working (maybe with the last patch? in summer 2011 or fall 2011?)

the problem now is when a customer service person is entering data for a phone order via our website and placing and order the billing address is not populating in the shipping address field when the check box is selected. I've included to sample screen shots of this error.

Any thoughts on how to fix this?

http://i39.tinypic.com/2lqa1h.jpg" rel="nofollow - before - link to screen shot

http://i42.tinypic.com/x4lwt5.jpg" rel="nofollow - After selecting "same as billing address?" check box -- link to screen shot

We'd rather not change shopping carts, as ProC v3.51 has been working fine for several years until this issue. However, I'm to begin shopping for alternatives if this isn't remedied soon.

-------------
Casey
Fun Facilitator
www.ula-equipment [d]com

Replies:

Posted By: Guests
Date Posted: 07-February-2012 at 6:39pm

Hi Casey,

You might want to consider updating your store. Version 3.51 is rather "old school" at this point. Versions 4.0, 4.1 & the current 4.5 use a completely different checkout process that's way slicker.

Posted By: kcartwright
Date Posted: 15-March-2012 at 11:56am

Casey_ULA, can you tell me how you resolved this problem? Same is happening on my site.

Thanks.