Using ProductCart - Back Button deleting order

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Back Button deleting order

Printed From: ProductCart E-Commerce Solutions
Category: ProductCart
Forum Name: Using ProductCart
Forum Description: Running your store with ProductCart
URL: https://forum.productcart.com/forum_posts.asp?TID=5016
Printed Date: 07-March-2025 at 3:45am
Software Version: Web Wiz Forums 12.04 - http://www.webwizforums.com

Topic: Back Button deleting order

Posted By: louis8789
Subject: Back Button deleting order
Date Posted: 28-February-2012 at 7:54am

Hi,

I'm currently experiencing an odd problem only when using Chrome to browse my site. If a customer configures an order and then proceeds to the next step "Accessories". From this page if the user hits the browsers back button it returns them to the previous page. However, it completely clears the price of the configuration they just did. BUT it's not clearing the items they selected....just the price. Which means they would be getting the item for free.

For example.
User selects $100 item.
Configures the item and spends an additional $50.
Proceeds to step 2. Clicks Back button on browser.
Price has returned to $100 but they still have the extra $50 dollar item selected and are able to checkout without being charged for it.

Any ideas? This only appears to happen. I've tried removing almost all external javascript from the header and footer.

Edit: I'm also using version 4.1sp2

Replies:

Posted By: Guests
Date Posted: 28-February-2012 at 12:33pm

Could you provide us a link to a example product page so we can have a peep?

Posted By: Hamish
Date Posted: 28-February-2012 at 1:15pm

Please raise a support ticket.

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