Using ProductCart - Mismatching viewCart and onepageCheckout

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Mismatching viewCart and onepageCheckout

Printed From: ProductCart E-Commerce Solutions
Category: ProductCart
Forum Name: Using ProductCart
Forum Description: Running your store with ProductCart
URL: https://forum.productcart.com/forum_posts.asp?TID=5138
Printed Date: 09-March-2025 at 12:51pm
Software Version: Web Wiz Forums 12.04 - http://www.webwizforums.com

Topic: Mismatching viewCart and onepageCheckout

Posted By: adamoh
Subject: Mismatching viewCart and onepageCheckout
Date Posted: 17-May-2012 at 6:37pm

Hi, my customers have been experiencing a wrong items in the checkout page.

The problem happens

1. 'save cart' more than one products.

2. browse and 'add to cart' more items into the shopping cart

3. viewCart.asp shows the correct amount and items

4. onepageCheckout does not show correct amount and items.

If you want to test it out, tribestlife.com

Any help would be appreciated.

Replies:

Posted By: Guests
Date Posted: 18-May-2012 at 1:35am

I did a little testing on your site, and it's clear to me that you're on an IIS 7 server with ASP set to create a new session on secure connection. So what's happening here is your users have two different carts going in two different sessions, one under HTTP and the other under HTTPS.

You need to have your site configured to have keepSessionIdSecure ("New ID on Secure Connection") set to false.

It actually has nothing directly to do with saved carts, view cart or the OPC. It's just the bouncing back & forth between HTTP & HTTPS that's the problem (when the site is configured this way in IIS).

If you don't have access to this setting, request your host to set this for you.

Posted By: Guests
Date Posted: 31-May-2012 at 5:02am

Hi @adamoh,

Could you let us all know if this was the problem and the solution to it?

Posted By: adamoh
Date Posted: 08-June-2012 at 1:40pm

Yes, Sean.

It was the Session ID Setting. I have not run into the problem since the setting changed.

Thank you!