Using ProductCart - Required fields on check out

Required fields on check out

Printed From: ProductCart E-Commerce Solutions
Category: ProductCart
Forum Name: Using ProductCart
Forum Description: Running your store with ProductCart
URL: https://forum.productcart.com/forum_posts.asp?TID=5401
Printed Date: 10-March-2025 at 4:14am
Software Version: Web Wiz Forums 12.04 - http://www.webwizforums.com

Topic: Required fields on check out

Posted By: lhuggins
Subject: Required fields on check out
Date Posted: 09-January-2013 at 7:31pm

Is there a way to require some fields be filled out on check out i.e. telephone number, email etc.

Replies:

Posted By: Guests
Date Posted: 09-January-2013 at 10:23pm

Hi Leigh,

The email is absolutely required (as it's the main hook on user identity). The telephone field (for billing anyways) is a hard toggle setting (I'll activate that on your site for you tonight).

Are there any other particular fields you are looking to make required?

I always though it would be really nice if EI could add this feature to the Control Panel, to allow merchants to toggle on/off which fields are required.

Posted By: lhuggins
Date Posted: 09-January-2013 at 10:24pm

I think just the phone number will be good, thanks.

Posted By: Guests
Date Posted: 09-January-2013 at 10:45pm

No problem, Leigh.

Now that you've brought it up, though, I'd like to add a bit to this. Since EI introduced the OPC with version 4.0 and left the phone number field optional (and then later added the hard-coded toggle) I've been scratching my head as to why. If a customers goes to register an account on the store, it's required. If admin goes to add a new customer, it's required. What's more, if admin tries to update a customer record in the Control Panel, they must input a value for the phone number field or the update won't post.

So, why only in the OPC is it not required by default? Makes no sense. Seems to me it would make much more sense to have the default be required and then if someone actually wants to have it optional, then that would be the hard-toggle option (and the customer registration and control panel should allow it to be optional as well).

My guess is that very few merchants would want this field to be optional as the only other real means of contacting a customer about a question or issue is email, and that could be problematic (e.g. mail rejected because inbox is full; or customer either phat fingered or intentionally used a bogus email address).

Whenever we build a PC store, we always make this field required.

Hamish? What's your 2 cents on this?

Posted By: macleather
Date Posted: 10-January-2013 at 3:37pm

Hi Sean,

Can you describe the "hard toggle setting" and what needs to be changed in which file? Or, is there something in the WIKI about it.

Thanks

Alan

-------------
Alan
http://www.mcpcustomleather.com - MacPherson Custom Leather

Posted By: Guests
Date Posted: 10-January-2013 at 4:08pm

Hi Alan,

Yes, it is addressed in the WIKI here:

http://wiki.earlyimpact.com/updates/v4_dev_note#an_examplemaking_the_phone_number_required" rel="nofollow - http://wiki.earlyimpact.com/updates/v4_dev_note#an_examplemaking_the_phone_number_required

Posted By: macleather
Date Posted: 10-January-2013 at 4:20pm

Sean,

Thanks so much for the quick response. Somehow my old eyes missed that.

Alan

-------------
Alan
http://www.mcpcustomleather.com - MacPherson Custom Leather