Using ProductCart - Inactive product ordered

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Inactive product ordered

Printed From: ProductCart E-Commerce Solutions
Category: ProductCart
Forum Name: Using ProductCart
Forum Description: Running your store with ProductCart
URL: https://forum.productcart.com/forum_posts.asp?TID=5492
Printed Date: 10-March-2025 at 8:17am
Software Version: Web Wiz Forums 12.04 - http://www.webwizforums.com

Topic: Inactive product ordered

Posted By: patschraier
Subject: Inactive product ordered
Date Posted: 11-February-2013 at 6:07pm

We have run into a problem that a customer who retrieves their abandoned shopping cart can order products that have been made inactive. Does anyone know if there is a setting so that an inactive product cannot be ordered? We have the apparel add-on. BTW, we have inventory for the sub-products but don't want to set them all to zero if possible.

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Pat Schraier
www.patriciaschraier.com

Replies:

Posted By: Guests
Date Posted: 12-February-2013 at 3:14am

Hi Pat,

I've spent a tremendous about of time under the hood with "abandoned" shopping carts in PC, but I'm thinking you might be using our add-on for this.

If you are, please raise a support ticket with us by sending an email to our ticket system -- support at WMSmerchantServices.com. Even with this installed, the logic to prevent this from happening is pure PC stock logic to the best of my recollection ... though that could be version dependent.

Posted By: patschraier
Date Posted: 12-February-2013 at 8:42am

Thanks, I'll send in a support request.

Pat

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Pat Schraier
www.patriciaschraier.com