Using ProductCart - PayPal & Terms/Conditions of Sale

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PayPal & Terms/Conditions of Sale

Printed From: ProductCart E-Commerce Solutions
Category: ProductCart
Forum Name: Using ProductCart
Forum Description: Running your store with ProductCart
URL: https://forum.productcart.com/forum_posts.asp?TID=5509
Printed Date: 21-November-2024 at 12:05pm
Software Version: Web Wiz Forums 12.04 - http://www.webwizforums.com

Topic: PayPal & Terms/Conditions of Sale

Posted By: 1st-line
Subject: PayPal & Terms/Conditions of Sale
Date Posted: 25-February-2013 at 11:42pm

In our launch in December, we implemented Cardinal Commerce via an authorize.net gateway. Not easy!

Today, we implemented PayPal Express Checkout. Very easy!

On the one page checkout (OPC) going through authorize.net, custoemrs are asked to agree to our terms and conditions of sale. Since PayPal Express seems to bypass OPC, where do customers agree to the terms and conditions of the sale?

Replies:

Posted By: Hamish
Date Posted: 26-February-2013 at 3:24am

In a word, nowhere, this is because the whole checkout process happens within PayPal. There MAY be somewhere in PayPal where you could replicate this. I recommend logging in to your PayPal account and searching there, or checking PayPal help.

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Editing ProductCart Code?

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Posted By: 1st-line
Date Posted: 26-February-2013 at 6:29am

Hamish,

As always, thanks for the quick answers. This is a design flaw that needs to be corrected. For a customer who used PayPal yesterday on our site, her order's 'other detail' tab showed the below agreement as she agreed to the terms and conditions, when in fact she did not. This puts ALL your clients who use PayPal or other payment methods at greater risk for disputes. There should be a if/then statement there with a checkbox (like the normal checkoput process) that does not allow them to proceed until the check box is marked. This should be done for every payment method outside the scope of the normal checkout process in PC. What would be EI's receommend code to make this work?

Terms and Conditions Agreement

This customer agreed to the Terms and Conditions Agreement during the checkout process prior to placing this order on 2/25/2013.

Posted By: Hamish
Date Posted: 26-February-2013 at 8:16am

I strongly suspect that we are constrained by PayPal in what we can do as they have very strict rules about how it is implemented. I will check with the development team. Have you checked to see if you can add it to the Paypal setup on your PayPal account?

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Editing ProductCart Code?

See http://wiki.earlyimpact.com/developers/editcode" rel="nofollow - WIKI Guidelines for Editing ProductCart's ASP Source Code

Posted By: 1st-line
Date Posted: 26-February-2013 at 9:39am

I logged into our account in their web site, and there is no place to put in a terms and conditions of sale.

Posted By: Guests
Date Posted: 26-February-2013 at 12:54pm

I'm looking at this on a 4.6 site, and whether placing an order as a guest or as a registered user using PayPal Express, the user is still required to complete billing info included agreeing to the terms & conditions.

I'm not seeing the issue here.

Posted By: Hamish
Date Posted: 26-February-2013 at 1:08pm

Thanks Sean, I hadn't had a chance to check as I was on my mobile.

-------------
Editing ProductCart Code?

See http://wiki.earlyimpact.com/developers/editcode" rel="nofollow - WIKI Guidelines for Editing ProductCart's ASP Source Code

Posted By: 1st-line
Date Posted: 26-February-2013 at 8:50pm

With PayPal Express, one is not taken to the OPC, but to PayPal's web site and this is where the billing and shipping info automatically comes in and populates PC. PayPal says they list our terms and conditions, but we can not see it.

Posted By: Guests
Date Posted: 26-February-2013 at 9:21pm

Hi Jim,

What version are you running?

When I test this on 4.6, selecting PayPal Express at either viewcart.asp or OnePageCheckout.asp (on the login panel), I'm taken to PayPal to log in and process and then returned to the OPC to complete.

When I check out as a new customer, I get the same message on order details in the CP as you reported -- because I did have to check the box to agree to the terms & conditions.

I did not test this on earlier versions, though.

Posted By: 1st-line
Date Posted: 26-February-2013 at 9:39pm

v4.5. I think i know where the problem is. thanks.

Posted By: Guests
Date Posted: 27-February-2013 at 1:16am

Interesting. Please share with the community here what you find.

I honestly wouldn't expect a difference here between 4.5 and 4.6, as 4.6 is really rather 4.5 SP 2 -- the gist of which is FedEx Web Services, but I haven't done a file compare to see if there were any changes to PayPal Express.

I do understand that the imminent release of 4.7 includes an extensive overhaul of PayPal integration, but I don't know the details of this.