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Wish: edit reviews without awarding more points

Printed From: ProductCart E-Commerce Solutions
Category: ProductCart
Forum Name: Suggestions
Forum Description: ProductCart Suggestions
Printed Date: 15-August-2022 at 9:28pm
Software Version: Web Wiz Forums 12.04 -

Topic: Wish: edit reviews without awarding more points
Posted By: Lindsay
Subject: Wish: edit reviews without awarding more points
Date Posted: 05-March-2013 at 12:39pm

We currently use the rewards-for-reviews program and LOVE it- it's been fantastic to see customers rapidly adding relevant content to our site!

My one issue is that occasionally a review needs to be edited (for example, a customer writes a review referencing a sizing issue, then a few months later the manufacturer changes all their sizing thus resolving the issue, so I need to add a footnote to the review alerting customers the product sizing has been updated since the review was left) Currently when I edit a review for which rewards were given, the customer receives reward points a second time.

It's not a major issue, but frustrating to always have to go to the customer's page and deduct those points.

Also, I'm concerned that if it's awarding points like it would for a new review, it may be triggering the "thanks for your review" email that the initial approval does?

Posted By: Greg Dinger
Date Posted: 05-March-2013 at 12:44pm
that sounds like a need for a support ticket to EI.

GreyBeard Design Group

Certified ProductCart Developer

Web Design/Development/Hosting" rel="nofollow - Add-Ons & Custom Code |

Posted By: Hamish
Date Posted: 05-March-2013 at 3:32pm
Hi, That issue has been fixed in our next release. If you raise a support ticket and are on a recent release we may well be able to send you the (single) file with the fix, unless there are other changes in the file for the next release as well.  

Editing ProductCart Code?

See" rel="nofollow - WIKI Guidelines for Editing ProductCart's ASP Source Code

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