Wish: edit reviews without awarding more points
Printed From: ProductCart E-Commerce Solutions
Category: ProductCart
Forum Name: Suggestions
Forum Description: ProductCart Suggestions
URL: https://forum.productcart.com/forum_posts.asp?TID=5528
Printed Date: 20-April-2024 at 12:18pm
Software Version: Web Wiz Forums 12.04 - http://www.webwizforums.com
Topic: Wish: edit reviews without awarding more points
Posted By: Lindsay
Subject: Wish: edit reviews without awarding more points
Date Posted: 05-March-2013 at 12:39pm
We currently use the rewards-for-reviews program and LOVE it- it's been fantastic to see customers rapidly adding relevant content to our site!
My one issue is that occasionally a review needs to be edited (for example, a customer writes a review referencing a sizing issue, then a few months later the manufacturer changes all their sizing thus resolving the issue, so I need to add a footnote to the review alerting customers the product sizing has been updated since the review was left) Currently when I edit a review for which rewards were given, the customer receives reward points a second time.
It's not a major issue, but frustrating to always have to go to the customer's page and deduct those points.
Also, I'm concerned that if it's awarding points like it would for a new review, it may be triggering the "thanks for your review" email that the initial approval does?
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Replies:
Posted By: Greg Dinger
Date Posted: 05-March-2013 at 12:44pm
that sounds like a need for a support ticket to EI.
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GreyBeard Design Group
Certified ProductCart Developer
Web Design/Development/Hosting
http://tinyurl.com/5c8t4t" rel="nofollow - Add-Ons & Custom Code |
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Posted By: Hamish
Date Posted: 05-March-2013 at 3:32pm
Hi, That issue has been fixed in our next release. If you raise a support ticket and are on a recent release we may well be able to send you the (single) file with the fix, unless there are other changes in the file for the next release as well.
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Editing ProductCart Code?
See http://wiki.earlyimpact.com/developers/editcode" rel="nofollow - WIKI Guidelines for Editing ProductCart's ASP Source Code
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