Using ProductCart - Item gets into cart without req. option

Print Page | Close Window

Item gets into cart without req. option

Printed From: ProductCart E-Commerce Solutions
Category: ProductCart
Forum Name: Using ProductCart
Forum Description: Running your store with ProductCart
URL: https://forum.productcart.com/forum_posts.asp?TID=553
Printed Date: 22-November-2024 at 6:44am
Software Version: Web Wiz Forums 12.04 - http://www.webwizforums.com

Topic: Item gets into cart without req. option

Posted By: ledfish
Subject: Item gets into cart without req. option
Date Posted: 10-December-2006 at 12:24pm

I'm currently using version 2.76 and not looking to upgrade at this time.

Every once in a while, I will get an order where an item on the order had a required option, for example size, and the option is just not there. I will go and double check the product setup page for the item to make sure that the required box is checked and sure enough it always is.

This does not happen repeatedly with the same product or even with the same customer. And as much as I have tried, I have never been able to repeat the problem on my own. I was thinking it might have something to do with them having java scripts disabled or something like that. I can't find anything that indicates it is a bug of anykind with productcart itself.

Anybody else encounter this problem and figured out how it is happening? Does it have something to do with either browser security settings on the customer side ?