Using ProductCart - Fedex Envelope issue

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Fedex Envelope issue

Printed From: ProductCart E-Commerce Solutions
Category: ProductCart
Forum Name: Using ProductCart
Forum Description: Running your store with ProductCart
URL: https://forum.productcart.com/forum_posts.asp?TID=5542
Printed Date: 06-November-2025 at 8:31am
Software Version: Web Wiz Forums 12.04 - http://www.webwizforums.com

Topic: Fedex Envelope issue

Posted By: appliquertech
Subject: Fedex Envelope issue
Date Posted: 20-March-2013 at 9:05am

Hi all

i am facing an problem with FEDex webservices

when i select Default Package Type: FedEx® Envelope and my product weight is less the 0.5 lbs then while system is request webservices its automatically sent 1 lbs. and that is why getting an error from fedex about saying. Package 1 - FedEx Envelope cannot exceed the limit of 0.5 LB.

when i looked over the code then i found one line in comments "if total weight is less then a pound, make UPS/FedEX weight 1 pound"

so i am not sure.. what to do? is that something issue with code? and productcart guys already been fixed this issue? or is this something wrong at my end?

can you please guide me guys.. i need your help

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Thanks
Vijaysinh Jadeja
Appliquer Technologies
www.appliquertech.com