|
I received
this error message when trying to clone and edit a previous sale.
1.
Marketing
2. Manage Sales: current and completed sales
3. Previous sale "Training Equipment Special (Cloned)
4. Click the box to the right of this sale that looks like two square boxes on
top of each other, (when hover over it says Clone Sale)
5. Click the up diagonal arrow box (when hover it says Edit this saved sale)
6. Get error message
You are receiving this message because the system is not able to connect to the database. Please take the following steps:
(1) If you are using MS Access: reset permissions on the database file. The database file must have Read/Write access.
(2) MS Access and MS SQL: Make sure that the database connection string
is correct. To test it, use the ProductCart Setup Wizard, even if you
have already setup and activated the shopping cart. Consult the http://wiki.earlyimpact.com/productcart/install-db#connecting_to_the_database" rel="nofollow - ProductCart User Guide for examples of connection strings that you may use with ProductCart.
(3) If you are using a DSN connection, make sure that
the name of the connection is correct, and that it is pointing to the
right file. To do so, you will have to check the settings on your Web
server. Many Web hosting companies allow you to do this through an
administration panel. In other cases, you will have to contact the
hosting company.
(4) If you are using a MS SQL database, make sure
that you can access the SQL server and that the user that is listed in
your database connection strings has ownership rights on the database
(it must be a database owner or "DBO"). For more information, please
contact your Web hosting company.
Steps to create a new sale
1. Marketing Tab on black bar at top
2. Manage Sales
3. Create a new sale
4. Choose which products to add to sale example cateogry = Whistles then click
search
5. Check products and click add to sale button
6. Direct Price change by: 10%
7. Click Preview Sale
8. On this screen the "Continue" is missing. It should be next to the button "Change Sale Settings"
|