Session Issue
Printed From: ProductCart E-Commerce Solutions
Category: ProductCart
Forum Name: Using ProductCart
Forum Description: Running your store with ProductCart
URL: https://forum.productcart.com/forum_posts.asp?TID=5620
Printed Date: 10-March-2025 at 2:24pm
Software Version: Web Wiz Forums 12.04 - http://www.webwizforums.com
Topic: Session Issue
Posted By: Roostah
Subject: Session Issue
Date Posted: 21-May-2013 at 5:09pm
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I'm having an issue with injector.com. The cart allows you to select a product, but as soon as an attempt is made to check, the cart is shown as empty. The issue only appears to happen with a first time use. When subsequent visits are made, the product is not lost, but there are other issues that appear to be session related like clearing out the cart from the previous version. Are there any special IIS settings or permissions that need to be considered? The Cart is using an SSL.
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Replies:
Posted By: Greg Dinger
Date Posted: 21-May-2013 at 5:14pm
If this is IIS7, make sure this setting is "false". It is probably set to "true".
http://d.pr/i/V311
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GreyBeard Design Group
Certified ProductCart Developer
Web Design/Development/Hosting
http://tinyurl.com/5c8t4t" rel="nofollow - Add-Ons & Custom Code |
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Posted By: Roostah
Date Posted: 21-May-2013 at 6:00pm
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I have limited access to IIS as I am on shared hosting, where would I find this setting, is it in an .httpd file?
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Posted By: Greg Dinger
Date Posted: 21-May-2013 at 6:10pm
Ask your host to make the setting. In IIS7, when they display the site, have them open the ASP settings. This is down near the bottom of the list.
If the host won't help, get a better host.
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GreyBeard Design Group
Certified ProductCart Developer
Web Design/Development/Hosting
http://tinyurl.com/5c8t4t" rel="nofollow - Add-Ons & Custom Code |
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Posted By: Hamish
Date Posted: 21-May-2013 at 6:41pm
Hi, I'dstart by asking the hosting company to check and perhaps change the setting. They may well be reluctant to change it. The root cause of what you are seeing is a change of sessionid. All the causes and solutions we have found are shown on the following WIKI page : http://wiki.earlyimpact.com/developers/timeout-issues" rel="nofollow - http://wiki.earlyimpact.com/developers/timeout-issues including an alternative solution if the issue is the IIS7 setting and they will not change the IIS7.
By the way, I recommend reviewing your website with Firefox and with Firebug installed. There are at least a couple of image files missing which will generate 404 errors.
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Editing ProductCart Code?
See http://wiki.earlyimpact.com/developers/editcode" rel="nofollow - WIKI Guidelines for Editing ProductCart's ASP Source Code
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Posted By: Hamish
Date Posted: 21-May-2013 at 6:42pm
Greg, good advice about hosting :-)
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Editing ProductCart Code?
See http://wiki.earlyimpact.com/developers/editcode" rel="nofollow - WIKI Guidelines for Editing ProductCart's ASP Source Code
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