Using ProductCart - Checkout page incomplete on load, but no errors...

Print Page | Close Window

Checkout page incomplete on load, but no errors...

Printed From: ProductCart E-Commerce Solutions
Category: ProductCart
Forum Name: Using ProductCart
Forum Description: Running your store with ProductCart
URL: https://forum.productcart.com/forum_posts.asp?TID=5668
Printed Date: 05-October-2024 at 4:23am
Software Version: Web Wiz Forums 12.04 - http://www.webwizforums.com

Topic: Checkout page incomplete on load, but no errors...

Posted By: padreick
Subject: Checkout page incomplete on load, but no errors...
Date Posted: 12-July-2013 at 2:27pm

When I get to the OnePageCheckout when placing an order in my store, the address pane is only about 20px tall, empty, and there is no continue button. It acts like it's finished loading, no errors, everything else looks like it's in place, but nothing can be done to place the order. I've tried replacing some of the relevant files to no avail. I'm so close to getting my store up and running, any help would be great.

Thanks

Replies:

Posted By: Greg Dinger
Date Posted: 12-July-2013 at 2:37pm

link please?

-------------
GreyBeard Design Group

Certified ProductCart Developer

Web Design/Development/Hosting

http://tinyurl.com/5c8t4t" rel="nofollow - Add-Ons & Custom Code |

Posted By: padreick
Date Posted: 12-July-2013 at 2:55pm

http://www.sawbladesxp.com/" rel="nofollow - http://www.sawbladesxp.com/

So you don't have to make an account I can post a screen cap:

http://i.imgur.com/zGtu8YI.png" rel="nofollow - http://i.imgur.com/zGtu8YI.png

Posted By: Greg Dinger
Date Posted: 12-July-2013 at 3:06pm

Did you happen to alter onepagecheckout.css? Are you able to restore that?

Beyond that, in order to help, I'm going to have to task one of my guys to go figure this out. If you would like such (billable) assistance, please contact me directly to discuss details.

-------------
GreyBeard Design Group

Certified ProductCart Developer

Web Design/Development/Hosting

http://tinyurl.com/5c8t4t" rel="nofollow - Add-Ons & Custom Code |

Posted By: padreick
Date Posted: 12-July-2013 at 3:34pm

I never altered onepagecheckout.css. I still restored it, but nothing changed.

I have the support plan, I'll probably just submit a ticket.

Posted By: Greg Dinger
Date Posted: 12-July-2013 at 3:39pm

One way I resolve issues like this is to use Beyond Compare from http://www.scootersoftware.com" rel="nofollow - www.scootersoftware.com in order to compare installed code to original distribution code. That allows us to quickly narrow down any differences, which frequently leads us to the source of a problem.

-------------
GreyBeard Design Group

Certified ProductCart Developer

Web Design/Development/Hosting

http://tinyurl.com/5c8t4t" rel="nofollow - Add-Ons & Custom Code |

Posted By: padreick
Date Posted: 12-July-2013 at 4:05pm

Thanks, I'll definitely check it out.

Posted By: padreick
Date Posted: 16-July-2013 at 11:54am

I was able to solve this. I had moved some files to the root folder in order to get a clean URL for the homepage. I went into the inc_jquery file and simply added a "/" to the specified path for each jquery call and it worked.