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PayPal Advanced Does Not Work

Printed From: ProductCart E-Commerce Solutions
Category: ProductCart
Forum Name: Using ProductCart
Forum Description: Running your store with ProductCart
URL: https://forum.productcart.com/forum_posts.asp?TID=5679
Printed Date: 29-July-2024 at 10:22am
Software Version: Web Wiz Forums 12.04 - http://www.webwizforums.com


Topic: PayPal Advanced Does Not Work
Posted By: CakeGal
Subject: PayPal Advanced Does Not Work
Date Posted: 25-July-2013 at 1:39pm
I'm not sure whether I'm the only PC 4.7 merchant trying to use PayPal Advanced, but since PayPal Advanced does not work and PC has not issued a fix, I guess I must be.

I purchased 4.7 from our host (authorized seller of PC) solely for the purpose of using PayPal Advanced (didn't need or want any other features).

Below are the two problems that prevent me (or probably anyone else) form using PP Advanced.

The two problems are:

Even when the "Require CSC" is set to Yes, the box to enter the code does not appear at checkout.

And the main problem is that when PP Advanced is activated and set to "authorize only", I cannot access the "Batch Process Orders" page to process orders.

Since I purchased the update through the reseller, he is my support source and PC supports him. He has contacted PC about the problems, but PC has not provided a fix--in over a month's time.

Please help.



Replies:
Posted By: CakeGal
Date Posted: 25-July-2013 at 1:42pm
When I click on the "Batch Process Orders" link, the circle just spins, but the page never appears.


Posted By: lelady
Date Posted: 30-July-2013 at 9:16pm
I wish my post was to help you. 

I just wanted to say I'm happy you posted about this, because I was about to purchase the upgrade from 4.5 to 4.7, like you, specifically to use Paypal Advanced. Please let us know the outcome...I've decided to hold off on the upgrade.




Posted By: ProductCart
Date Posted: 31-July-2013 at 9:57am
We currently have a developer working to resolve this issue.  We will post back here when this has been completed.

Best Regards,
NetSource Commerce


-------------
The ProductCart Team

Home of ProductCart http://www.productcart.com" rel="nofollow - shopping cart software


Posted By: lelady
Date Posted: 02-August-2013 at 2:14pm
Originally posted by earlyimp earlyimp wrote:

We currently have a developer working to resolve this issue.  We will post back here when this has been completed.

Best Regards,
NetSource Commerce

Thank you.


Posted By: CakeGal
Date Posted: 03-August-2013 at 8:00am
So happy to hear that!


Posted By: CakeGal
Date Posted: 03-August-2013 at 8:59am
While the developer is working on this, maybe you can answer this question. When PayPal Advanced is set to "authorize only," will the card number be stored in the productcart database or is it stored on PayPal for later capture? I'm trying to find out the pci compliance level for using PayPal Advanced on "authorize only."


Posted By: CakeGal
Date Posted: 03-August-2013 at 9:11am
When is the fix expected from the developer? 

I purchased 4.7 solely for this much-promoted feature and paid my host to do the upgrade--and so far the expense has been wasted since I did not want or need any of the other features.

I'm just trying to get an idea of how much longer the wait will be (after waiting since last October for the release of 4.7, when I first read of PayPal Advanced being included).


Posted By: Hamish
Date Posted: 05-August-2013 at 3:52am
Hi CakeGal,
    As far as I'm aware the only time credit card details would be held in the database would be when offline transactions are carried out. All payment gateways would take responsibility for storing the card information.  


-------------
Editing ProductCart Code?

See http://wiki.earlyimpact.com/developers/editcode" rel="nofollow - WIKI Guidelines for Editing ProductCart's ASP Source Code



Posted By: CakeGal
Date Posted: 05-August-2013 at 9:39am
Hi, Hamish, 

Under the "Orders" menu, if you click on "Purge Credit Card Numbers," in addition to "Offline credit card processing," a list of 6 gateways areshown as saving the card information in the database when in "Authorize Only" mode.

I just want to confirm whether PayPal Payments Advanced saves the card info in the database when in "Authorize Only" mode also?


Posted By: lightmasterchip
Date Posted: 28-August-2013 at 1:19pm
We also have issued with PayPal Payments Advanced, and are wondering if you have seen your issued resolved or addressed further yet?


Posted By: CakeGal
Date Posted: 28-August-2013 at 1:24pm
No, haven't heard a peep from ProductCart (Early Impact) in about a month. Funny how this was such a promoted feature in 4.7 and was actually the reason I purchased the update and it does not work. And it does not seem to be a priority to get working. Really disappointed in EI.


Posted By: Hamish
Date Posted: 28-August-2013 at 3:08pm
Hi,  A patch will be issued soon. When we have completed testing it we will post it on http://www.productcart.com/release-log.asp#newIssues" rel="nofollow - http://www.productcart.com/release-log.asp#newIssues



-------------
Editing ProductCart Code?

See http://wiki.earlyimpact.com/developers/editcode" rel="nofollow - WIKI Guidelines for Editing ProductCart's ASP Source Code



Posted By: ProductCart
Date Posted: 10-October-2013 at 10:30am
We have posted a fix for PayPal Payments Advanced and other payment/shipping gateways here:

http://forum.productcart.com/forum_posts.asp?TID=5734&title=paypal-and-fedex-web-services-patch-10082013" rel="nofollow - http://forum.productcart.com/forum_posts.asp?TID=5734

This patch addresses both of the issues experienced in this topic:
 - Added a fix to display 3 or 4-digit security code at checkout when "Require CSC" is checked.
 - Added a fix for the Batch Process Orders page. Just be sure that you run the upddb_PayPal.asp file that is included in the patch!

We apologize for the long wait times for this fix - we've had some turnover in the ProductCart development team, and it has caused delays in getting these issues fixed, tested, and released for customers. Any future issues should be addressed more promptly from here on out.


-------------
The ProductCart Team

Home of ProductCart http://www.productcart.com" rel="nofollow - shopping cart software



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