Using ProductCart - World Pay Issue in Product Cart

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World Pay Issue in Product Cart

Printed From: ProductCart E-Commerce Solutions
Category: ProductCart
Forum Name: Using ProductCart
Forum Description: Running your store with ProductCart
URL: https://forum.productcart.com/forum_posts.asp?TID=5683
Printed Date: 24-November-2024 at 1:10pm
Software Version: Web Wiz Forums 12.04 - http://www.webwizforums.com

Topic: World Pay Issue in Product Cart

Posted By: lafone
Subject: World Pay Issue in Product Cart
Date Posted: 31-July-2013 at 4:09am

Hi there,

We're having issues getting our new World Pay account activated on the store.

When I contact WorldPay, they said that the coding is the only thing causing the issue at the moment.

The email says:

On the codes of your shopping cart, there is a space after the installation ID ( I highlighted it in red), could you remove that space as we believe it is the reason why we received the error message during the test transaction

<inputtype="hidden" name="instId" value="12345 ">

<inputtype="hidden" name="cartId" value="678">

Does anybody know where I could find/access this coding for editing either in the store control panel or elsewhere?

Thanks,

(Edited by Hamish to ensure numbers are not specific)

Replies:

Posted By: Hamish
Date Posted: 05-August-2013 at 4:06am

On the page where you configure WorldPay reenter the details ensuring no stray spaces are entered. If that does not work please raise a support ticket.

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