Using ProductCart - Troubleshooting Utility

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Troubleshooting Utility - Product Weight Check

Printed From: ProductCart E-Commerce Solutions
Category: ProductCart
Forum Name: Using ProductCart
Forum Description: Running your store with ProductCart
URL: https://forum.productcart.com/forum_posts.asp?TID=5729
Printed Date: 05-October-2024 at 12:46am
Software Version: Web Wiz Forums 12.04 - http://www.webwizforums.com

Topic: Troubleshooting Utility - Product Weight Check

Posted By: GreggS
Subject: Troubleshooting Utility - Product Weight Check
Date Posted: 30-September-2013 at 11:10am

I use this often to make sure all items have a weight. We sell a lot of parts that weigh less than an ounce. Before we just made the weight 1 ounce but now we want to make the weights more accurate. After changing a lot of the weights (where an amount equals 1 pound) now they show up in the Product Weight Check list. I looked at the code for the page I think it is written right,

query = query & "where weight<1 and active=-1 and noshipping=0 AND pcprod_QtyToPound=0 "

but I'm not sure why they are still showing up on the list.

Replies:

Posted By: GreggS
Date Posted: 12-December-2013 at 6:28pm

I figured out the problem with the Product Weight Check in the Troubleshooting Utility.

I thought the issue was somewhere in pcTSUtility.asp with this code...

query = query & "where weight<1 and active=-1 and noshipping=0 AND pcprod_QtyToPound=0 "

It's actually in another file. In prdWC_popup.asp there's a similar line of code...

query = query & "where weight<1 and active=-1 "

but it's missing pcprod_QtyToPound=0

I double checked our original untouched files just to see if we may have erased the code but it's also missing from there. This may have been fixed in future versions.

Posted By: Greg Dinger
Date Posted: 12-December-2013 at 6:33pm

Netsource support: I believe this file also has a problem looking correctly at apparel sub-products.

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Posted By: ProductCart
Date Posted: 12-December-2013 at 8:46pm

Thank you - we have asked a developer to review this.

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