Mobile Commerce Add-on - Database Update Loop

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Database Update Loop

Printed From: ProductCart E-Commerce Solutions
Category: ProductCart Add-on's
Forum Name: Mobile Commerce Add-on
Forum Description: Discuss issues and suggestions related to the Mobile Commece Add-on for ProductCart
URL: https://forum.productcart.com/forum_posts.asp?TID=5738
Printed Date: 27-April-2024 at 4:14am
Software Version: Web Wiz Forums 12.04 - http://www.webwizforums.com

Topic: Database Update Loop

Posted By: virtualimage
Subject: Database Update Loop
Date Posted: 22-October-2013 at 2:29pm

Hi,

We're running v4.7 and just installed the Mobile Addon. All files were backed up and overwritten per Wiki.

I went to the admin and ran the dB updater and everything worked fine. Complete the setup and the mobile site is redirecting and working properly.

The problem is that in the admin, I'm constantly redirected to the "upddb-mobile.asp" which I assumer would have been deleted automatically. If I delete these files manually, I receive a 404 when trying to access menu.asp.

Any ideas?

Thanks!

Quinn

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<a href="http://www.virtualimage.ca/">Virtual Image: Website Design, Development and Hosting in Hamilton, ON</a>

Replies:

Posted By: Greg Dinger
Date Posted: 22-October-2013 at 2:39pm

I can confirm having seen this issue as well.

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GreyBeard Design Group

Certified ProductCart Developer

Web Design/Development/Hosting

http://tinyurl.com/5c8t4t" rel="nofollow - Add-Ons & Custom Code |

Posted By: ProductCart
Date Posted: 22-October-2013 at 7:46pm

We are looking into this. It seems to be sporadic (not every customer experiences it), so those are always a little more difficult to pinpoint, but we will review the 3 areas that relate to a database script 'looping' like this. In the meantime, please make sure that the Mobile Storefront flag has been saved to the 'settings' file. It should look like this (near the top):

scSubVersion = "Ms"

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The ProductCart Team

Home of ProductCart http://www.productcart.com" rel="nofollow - shopping cart software

Posted By: virtualimage
Date Posted: 23-October-2013 at 8:38am

Hi,

The SubVersion wasn't set in my settings file. I added this and the loop is gone.

Thanks!

Q

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<a href="http://www.virtualimage.ca/">Virtual Image: Website Design, Development and Hosting in Hamilton, ON</a>

Posted By: webm1ss
Date Posted: 25-November-2013 at 4:12am

I am having the same problem but also have apparel addon. If I change the version to "Ms" I loose apparel navigation and if I leave as "a" I am stuck in this loop.

Please advise.

Thankyou

Posted By: Greg Dinger
Date Posted: 25-November-2013 at 10:50am

Just sent a note to info AT productcart DOT com. They have an updated file that I have used and confirmed that it resolves the issue.

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GreyBeard Design Group

Certified ProductCart Developer

Web Design/Development/Hosting

http://tinyurl.com/5c8t4t" rel="nofollow - Add-Ons & Custom Code |