Using ProductCart - Can't put a Gift Certificate on sale?!?

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Can't put a Gift Certificate on sale?!?

Printed From: ProductCart E-Commerce Solutions
Category: ProductCart
Forum Name: Using ProductCart
Forum Description: Running your store with ProductCart
URL: https://forum.productcart.com/forum_posts.asp?TID=5762
Printed Date: 03-July-2024 at 5:11am
Software Version: Web Wiz Forums 12.04 - http://www.webwizforums.com

Topic: Can't put a Gift Certificate on sale?!?

Posted By: TrekLightGear
Subject: Can't put a Gift Certificate on sale?!?
Date Posted: 25-November-2013 at 5:50pm

I'm having a major sale on gift vouchers on my site and offered a $75 Gift Certificate for only $44.

I created a $75 GC item in my storefront and then used the Sale Manager to put it on sale for $44 - everything worked smoothly. We sold over 100 of them in a short period of time and that's when the upset customer calls started flooding in - when the GC is purchased the system is only assigning a balance of $44 to the code. It ignores any notion of the item being on sale and just assigns a balance of whatever the customer paid for it.

I had to spend a couple hours today manually editing every GC sold one by one to give it the correct balance and will have to do this for every GC sold going forward. I'm a longtime PC user and have been racking my brain for an easier workaround but can't think of anything else I can do without more functionality in PC to manage this type of thing.

I'm surprised nobody has come across this before with how popular the Groupon-style voucher offers have become.

Am I missing something?

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Seth Haber