Using ProductCart - Inventory Tracking

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Inventory Tracking - but not backorders?

Printed From: ProductCart E-Commerce Solutions
Category: ProductCart
Forum Name: Using ProductCart
Forum Description: Running your store with ProductCart
URL: https://forum.productcart.com/forum_posts.asp?TID=5775
Printed Date: 05-October-2024 at 12:05am
Software Version: Web Wiz Forums 12.04 - http://www.webwizforums.com

Topic: Inventory Tracking - but not backorders?

Posted By: Lindsay
Subject: Inventory Tracking - but not backorders?
Date Posted: 27-December-2013 at 5:13pm

I'm sure it's just a setting that's been set wrong, but I'm stumped....

Inventory is working, in that if we have 12 of something and 2 sell then the system will correctly report that we have 10. - The issue is if we have 0 of something, and permissions are set to allow backorders and a customer places an order, the inventory after the sale will still be 0, instead of -1 as it should.

As you can imagine, this has caused some minor disasters inventory-wise, and I'd like to figure out what setting controls this?