Phone Number Required be consistent
Printed From: ProductCart E-Commerce Solutions
Category: ProductCart
Forum Name: Suggestions
Forum Description: ProductCart Suggestions
URL: https://forum.productcart.com/forum_posts.asp?TID=5795
Printed Date: 26-April-2024 at 3:22pm
Software Version: Web Wiz Forums 12.04 - http://www.webwizforums.com
Topic: Phone Number Required be consistent
Posted By: Guests
Subject: Phone Number Required be consistent
Date Posted: 08-February-2014 at 1:58am
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As v5 is being worked up, I hope this little gem is in the update: As if v4.7, the customer phone number field is required when a user opts to create an account (not while going through checkout) or when CP user creates or edits an account .... yet the hard-coded default in the OPC (One Page Checkout) is set to optional rather than required. Ideally, this should all be consistent. As it is as of 4.7, unless one changes the hard-coded toggle on onepagecheckoutJS.asp, their is an inconvenient conflict in the control panel when CP user updates a customer record, and the customer didn't supply a phone number. In my experience, merchants prefer to have a phone number in case of issues, so default could/should be required. However, the setting as to whether to require or not should be "global" in all three places. It's either required not, rather than required in these two places but not his other place.
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Replies:
Posted By: macleather
Date Posted: 10-February-2014 at 4:57pm
I'd like to add my vote for making phone numbers required. It never fails that when you need a quick question answered regarding an order, that's the one without a phone number.  Alan ------------- Alan http://www.mcpcustomleather.com - MacPherson Custom Leather |
Posted By: ProductCart
Date Posted: 10-February-2014 at 5:02pm
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Good suggestion... this has been added to the developer's "to-do" list! ------------- The ProductCart Team Home of ProductCart http://www.productcart.com" rel="nofollow - shopping cart software |