Using ProductCart - updated meta tags, now have 500error

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updated meta tags, now have 500error

Printed From: ProductCart E-Commerce Solutions
Category: ProductCart
Forum Name: Using ProductCart
Forum Description: Running your store with ProductCart
URL: https://forum.productcart.com/forum_posts.asp?TID=5873
Printed Date: 06-July-2024 at 7:59am
Software Version: Web Wiz Forums 12.04 - http://www.webwizforums.com

Topic: updated meta tags, now have 500error

Posted By: manabeads
Subject: updated meta tags, now have 500error
Date Posted: 17-April-2014 at 4:13pm

I've been using ProductCart for years. I just updated my meta tags in the control panel and all of a sudden I'm getting 500 Internal Server errors! The server is working, just product cart is affected. Anyone have an idea where I could look to find the problem?!

Replies:

Posted By: ProductCart
Date Posted: 17-April-2014 at 8:19pm

It's impossible to troubleshoot the problem without a detailed error message, so you should contact your hosting provider and have them enable detailed errors for your site. In IIS 7, you can also use a "web.config" file to force the raw error to be shown.

After that has been done, you might also need to apply the Code Debugging tip as detailed in the following WIKI article:

http://wiki.productcart.com/how_to/show_raw_errors" rel="nofollow - http://wiki.productcart.com/how_to/show_raw_errors

Knowing the raw error will likely point you in the direction to solve the problem.

-------------
The ProductCart Team

Home of ProductCart http://www.productcart.com" rel="nofollow - shopping cart software

Posted By: manabeads
Date Posted: 17-April-2014 at 8:45pm

Holy cow. Thanks! Found it, restored it. Back on track.

Although I'm not sure what exactly went wrong at this point. It was the meta description in the ...includes/settings.asp file.

At least I know where to look.

Thanks again!