Getting Started - Theme Selection Not Working

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Theme Selection Not Working

Printed From: ProductCart E-Commerce Solutions
Category: ProductCart
Forum Name: Getting Started
Forum Description: Installing, activating, and getting started with ProductCart
URL: https://forum.productcart.com/forum_posts.asp?TID=5961
Printed Date: 03-December-2024 at 12:59pm
Software Version: Web Wiz Forums 12.04 - http://www.webwizforums.com

Topic: Theme Selection Not Working

Posted By: VirtualTrecker
Subject: Theme Selection Not Working
Date Posted: 16-December-2014 at 5:49pm

I just completed a new install and updated to 5.3. I am finding that when I select a Theme in the drop down and save the changes, it goes back to the default basic blue theme. Also I get an error message saying: "One or more fields were not filled in correctly." The cursor then appears in the "Default Meta Title field." I type some word in it and click save, but it doesn't get saved either. This happens every time when I try to save something in Store Settings.

Has anyone encountered this issue? Any help will be appreciated.

Replies:

Posted By: ProductCart
Date Posted: 16-December-2014 at 11:20pm

Double check the permissions by going to the Troubleshooting Utility (Help > Troubleshooting Utility) page. If they are properly set, then please Please submit a support ticket by logging in to your account here:

http://www.productcart.com/store/pc/Checkout.asp?cmode=1" rel="nofollow - https://www.productcart.com/store/pc/Checkout.asp?cmode=1

.... and scroll down to the bottom of your account home page, select your license key from the dropdown field and click "Go" to reach the support form.

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The ProductCart Team

Home of ProductCart http://www.productcart.com" rel="nofollow - shopping cart software