Using ProductCart - Notification Emails: Dynamic fields not working

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Notification Emails: Dynamic fields not working

Printed From: ProductCart E-Commerce Solutions
Category: ProductCart
Forum Name: Using ProductCart
Forum Description: Running your store with ProductCart
URL: https://forum.productcart.com/forum_posts.asp?TID=5964
Printed Date: 29-June-2024 at 11:22am
Software Version: Web Wiz Forums 12.04 - http://www.webwizforums.com

Topic: Notification Emails: Dynamic fields not working

Posted By: virtualimage
Subject: Notification Emails: Dynamic fields not working
Date Posted: 22-December-2014 at 2:20pm

Hello,

We're running some test orders and the order notification email sent to the customer isn't sending the dynamic field.

"Dear <CUSTOMER_NAME>

Thank you for shopping at <COMPANY>.

We received your order on <TODAY_DATE>. Your order number is <ORDER_ID>."

I hadn't changed any of these settings until no. I tried chaning to CONTS" but still no luck.

Any ideas?

Thanks,
Quinn

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<a href="http://www.virtualimage.ca/">Virtual Image: Website Design, Development and Hosting in Hamilton, ON</a>

Replies:

Posted By: Greg Dinger
Date Posted: 22-December-2014 at 3:12pm

It's going to require someone to FTP into the site and figure out what's wrong. Might I suggest submitting a support request?

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GreyBeard Design Group

Certified ProductCart Developer

Web Design/Development/Hosting

http://tinyurl.com/5c8t4t" rel="nofollow - Add-Ons & Custom Code |

Posted By: virtualimage
Date Posted: 23-December-2014 at 9:18am

Thanks, Greg. I'll put in a request.

Cheers,

Q

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<a href="http://www.virtualimage.ca/">Virtual Image: Website Design, Development and Hosting in Hamilton, ON</a>

Posted By: GreggS
Date Posted: 02-January-2015 at 3:13pm

You have to get the update to fix that issue.