V4 showing "usually ships in x days" for no stock
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Forum Description: Running your store with ProductCart
URL: https://forum.productcart.com/forum_posts.asp?TID=6059
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Topic: V4 showing "usually ships in x days" for no stock
Posted By: Chris Hadden
Subject: V4 showing "usually ships in x days" for no stock
Date Posted: 29-January-2016 at 4:48pm
There is a message that displays on the product page if the item is out of stock. "product usually ships in 10 days" or whatever you set it to... Here is the scenario. Lets say there are 10 pcs in stock and the customer orders 15pcs. If you have the site set to allow people to purchase "out of stock items"... There doesn't seem to be any message on the product page or the cart that tells them the expected delivery time of the pieces not in stock, or even notifying them that they will be a delay for that quantity as the full amount is not available . Am I missing something? Is there a way to have a back order message pop up in that case?
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Chris
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Replies:
Posted By: Matt
Date Posted: 30-January-2016 at 6:21am
Hi Chris,
Allow customers to purchase out of stock items disables ALL inventory features. The message would also be hidden if there are items in stock.
There are a couple ways to handle this.
1. Don't disable inventory globally and set your inventory settings at the product level.
2. Or if you want the message to display all the time, then put the "product usually ships in 10 days" into the short or long product descriptions.
I hope that helps.
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