Getting Started - uploading images help

uploading images help

Printed From: ProductCart E-Commerce Solutions
Category: ProductCart
Forum Name: Getting Started
Forum Description: Installing, activating, and getting started with ProductCart
URL: https://forum.productcart.com/forum_posts.asp?TID=6106
Printed Date: 25-April-2024 at 12:41pm
Software Version: Web Wiz Forums 12.04 - http://www.webwizforums.com

Topic: uploading images help

Posted By: ksr
Subject: uploading images help
Date Posted: 13-May-2017 at 10:35am

Hi , I have not uploaded an image in a while so I went todo a new item in store and it seams they took a very user friendly way to a nightmare , it use to be browse and put pic in to this crazy mess , please help...

Replies:

Posted By: greybeard2
Date Posted: 13-May-2017 at 10:48am

Could you fill us in a bit please? Let's start with what store version you are running. Help me understand what actions you took, what clicks, and what went wrong .Be as specific as possible.

Posted By: ksr
Date Posted: 13-May-2017 at 12:22pm

Hi , ProductCart v3.12 is what we are running , I added a product , I go to product images, I hit browse and it says image in image catalog and I have no idea where that is. I use to be able to hit browse then a can choose an image , the image would just be put in but now it says its in the image catalog , why would this change to a complicated process from a easy and good way to put in pics...

Posted By: ksr
Date Posted: 13-May-2017 at 12:29pm

I also go to upload images , I upload but it uploads with no other actions , like I cant see pics , I click on manage uploaded images but doesn't do anything??? Why change such an easy process????

Posted By: greybeard2
Date Posted: 15-May-2017 at 2:34pm

sorry, I just noticed that you had replied. Been a bit pre-occupied.

Version 3.12 was released around 9-10 years ago. That code base was dropped from official support many years back. There are known security vulnerabilities in it, and you run the risk of being hacked. You really ought to be seriously considering an upgrade.

As for your issue, from your description, the first thought I that comes to mind is to wonder if the site was moved by your host and perhaps permissions (or such) have changed.

Do you want someone to become involved "hands on" to assist you? There is no "official" support available for that (decade old) version, so to get this resolved, you'll likely need to engage a developer - be that Netsource, myself or one of the other developers.