Using ProductCart - No control panel login after v5.2 update

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No control panel login after v5.2 update

Printed From: ProductCart E-Commerce Solutions
Category: ProductCart
Forum Name: Using ProductCart
Forum Description: Running your store with ProductCart
URL: https://forum.productcart.com/forum_posts.asp?TID=6114
Printed Date: 27-November-2024 at 5:17am
Software Version: Web Wiz Forums 12.04 - http://www.webwizforums.com

Topic: No control panel login after v5.2 update

Posted By: crl
Subject: No control panel login after v5.2 update
Date Posted: 16-June-2017 at 3:45pm

I followed the steps in the guide to update product cart from v5.1 to v5.2. After replacing the files in my product cart folder, I cannot login to the control panel to complete the process. My browser redirects to msg.asp?message=83, which doesn't display any message. If I try to view a product, it says the store is closed. When I revert back to the old files, everything seems to function normally. Any ideas on what could be causing this? This is a development version of the site running on IIS 10 with .NET 4.0 framework. Database is MS SQL Express 2016. This is my first foray into .NET and windows servers, so perhaps I'm missing something obvious?

UPDATE: Turns out this was an issue with previous updates to our site. We had two versions of our pcadmin folder and the one we were using wasn't referenced properly.

Replies:

Posted By: Matt
Date Posted: 16-June-2017 at 3:47pm

Please open a ticket and once we have your store URL we can help you resolve it.