Using ProductCart - Category error

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Category error

Printed From: ProductCart E-Commerce Solutions
Category: ProductCart
Forum Name: Using ProductCart
Forum Description: Running your store with ProductCart
URL: https://forum.productcart.com/forum_posts.asp?TID=6119
Printed Date: 04-December-2024 at 1:52pm
Software Version: Web Wiz Forums 12.04 - http://www.webwizforums.com

Topic: Category error

Posted By: TruSake
Subject: Category error
Date Posted: 02-August-2017 at 3:35pm

I keep getting an error once I try to edit the categories. I can add categories, load its products, but I cannot edit the categories because I keep getting a 500 - internal server error.

I did not nothing for it to start acting this way. All of the sudden it just started doing it.
Any help would be appreciated.

Replies:

Posted By: Greg Dinger
Date Posted: 02-August-2017 at 4:11pm

assuming you have an active support plan, you will need to submit a support request to Netsource. It's going to require that someone take actions to reveal the raw error message, figure out what's causing the error, then fix as needed.

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GreyBeard Design Group

Certified ProductCart Developer

Web Design/Development/Hosting

http://tinyurl.com/5c8t4t" rel="nofollow - Add-Ons & Custom Code |

Posted By: TruSake
Date Posted: 13-September-2017 at 10:18am

Well, issue fixed. What seemed to have helped was to go to View & Edit Categories and then Update Breadcrumbs.
I'm guessing after adding, deleting and modifying so many categories, updating breadcrumbs refreshed the data.

Also seems like a fix for when coming across error: Error on modifyProduct in main SQL query
when trying to access a product's Details and Options.

Posted By: Greg Dinger
Date Posted: 13-September-2017 at 10:42am

good to hear.

-------------
GreyBeard Design Group

Certified ProductCart Developer

Web Design/Development/Hosting

http://tinyurl.com/5c8t4t" rel="nofollow - Add-Ons & Custom Code |