Suggestions - Incomplete Orders/Abandoned Cart Auto e-Mail

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Incomplete Orders/Abandoned Cart Auto e-Mail

Printed From: ProductCart E-Commerce Solutions
Category: ProductCart
Forum Name: Suggestions
Forum Description: ProductCart Suggestions
URL: https://forum.productcart.com/forum_posts.asp?TID=6121
Printed Date: 23-April-2024 at 2:03am
Software Version: Web Wiz Forums 12.04 - http://www.webwizforums.com

Topic: Incomplete Orders/Abandoned Cart Auto e-Mail

Posted By: MGatESS
Subject: Incomplete Orders/Abandoned Cart Auto e-Mail
Date Posted: 16-August-2017 at 10:45am

More and more I am seeing a trend towards having responses to abandoned carts (incomplete orders). The Marketing Industry is "pushing" for companies to respond to abandoned carts since they can bring conversions.

Unless I do not understand where in the ProductCart admin menu it may be, I have not found any "auto-responder" for Incomplete Orders in ProductCart 5.2.00. Is there one in v5.2.10?

If not, are there any plans of including an e-mail auto-responder for Incomplete Orders (abandoned carts) in the near future? A good feature would be for a PC admin to "turn on" (check box/radio button) and fill-in a form - like the e-mail forms available for "Order Received", "Order Confirmation", "Order Canceled", etc.

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~ Mark G.

ESS, Inc. - http://www.endoscopy.com/" rel="nofollow - www.endoscopy.com

Replies:

Posted By: Greg Dinger
Date Posted: 16-August-2017 at 11:14am

An "Abandoned Cart Follow-up" module is available for 5.1.01 as well as 5.2.1. The code that has been implemented for this module represents a "very light touch" on the base code, and is available for a one-time fee.

The same author, Sean Connors, has these mods:

Batch Process Images

Customer Account Page

Discount Codes before Checkout

HTML Emails

All may be viewed/tested/purchased at the following links:

http://wms.greybeardhosting.net/store5101/pc/home.asp" rel="nofollow - http://wms.greybeardhosting.net/store5101/pc/home.asp

http://wms.greybeardhosting.net/store5210/pc/home.asp%20" rel="nofollow - http://wms.greybeardhosting.net/store5210/pc/home.asp

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GreyBeard Design Group

Certified ProductCart Developer

Web Design/Development/Hosting

http://tinyurl.com/5c8t4t" rel="nofollow - Add-Ons & Custom Code |

Posted By: ProductCart
Date Posted: 17-August-2017 at 6:53pm

There is also a new App in ProductCart v5.2.1, powered by CartStack:

https://productcart.desk.com/customer/en/portal/articles/2509281-cartstack-app" rel="nofollow - https://productcart.desk.com/customer/en/portal/articles/2509281-cartstack-app

You can learn more about their specific service here:

https://www.cartstack.com/" rel="nofollow - https://www.cartstack.com/

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The ProductCart Team

Home of ProductCart http://www.productcart.com" rel="nofollow - shopping cart software