Using ProductCart - Shipping Notification Error

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Shipping Notification Error

Printed From: ProductCart E-Commerce Solutions
Category: ProductCart
Forum Name: Using ProductCart
Forum Description: Running your store with ProductCart
URL: https://forum.productcart.com/forum_posts.asp?TID=6123
Printed Date: 12-December-2024 at 8:10am
Software Version: Web Wiz Forums 12.04 - http://www.webwizforums.com

Topic: Shipping Notification Error

Posted By: Orion
Subject: Shipping Notification Error
Date Posted: 09-September-2017 at 12:58pm

About 5 days ago I suddenly started getting an error when trying to send "Shipping Notifications".

Error read: "The SMTP server requires a secure connection or the client was not authenticated. Server response was 5.5.1 authentication required . . . . . ."

I had not upgraded SixBit in about 6 months but subsequently upgraded to version 3.00.208 and had same issue. Nothing at all changed on my computer running Windows 7. Never had this problem before and have been running SixBit for several years.

Any suggestions on what may have suddenly changed and how to fix?

Replies:

Posted By: Greg Dinger
Date Posted: 09-September-2017 at 1:07pm

I'm curious what SixBit has to do with ProductCart? Not seeing the connection, I'm not sure how to respond to your e-mail sending issue.

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Certified ProductCart Developer

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Posted By: Orion
Date Posted: 09-September-2017 at 1:16pm

I am so sorry. I can't figure out how to delete this. I got the forums mixed up.

My sincere apologies. I know how annoying that is. Please help me delete.