Using ProductCart - Chrome issue with price box

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Chrome issue with price box

Printed From: ProductCart E-Commerce Solutions
Category: ProductCart
Forum Name: Using ProductCart
Forum Description: Running your store with ProductCart
URL: https://forum.productcart.com/forum_posts.asp?TID=6170
Printed Date: 21-November-2024 at 8:13am
Software Version: Web Wiz Forums 12.04 - http://www.webwizforums.com

Topic: Chrome issue with price box

Posted By: videohardware
Subject: Chrome issue with price box
Date Posted: 23-September-2019 at 9:23am

We have discovered an issue with Chrome on Windows desktops with the Configurator. The pricing info is jumbled. We went to an earlier version of Chrome and the issue was not there. You can see the problem here:

https://www.videohardware.com/video-computer/pc/Adobe-Premiere-Video-Editing-computer-Core-i9-K-143p2280.htm" rel="nofollow - https://www.videohardware.com/video-computer/pc/Adobe-Premiere-Video-Editing-computer-Core-i9-K-143p2280.htm

All other browsers work fine.

Replies:

Posted By: ProductCart
Date Posted: 23-September-2019 at 12:23pm

This issue happened after an update to Chrome changed the way the browser works with JavaScript. We have an updated file that can be used to fix the issue. I've made a download available for you at http://productcart.com/temp/configuratorPricingBox.zip" rel="nofollow - http://productcart.com/temp/configuratorPricingBox.zip which you can download. You will want to backup the file /video-computer/pc/css/configuratorPricingBox.css and then unzip and upload the new file in it's place.

This has taken care of the problem for other users, but each site is a bit different. If you still have a display issue after updating then more research may be necessary. If that is the case then we may need to look more closely at your store which means we would need additional access. The best way to provide that is by putting in a support ticket at https://www.productcart.com/support-request.asp" rel="nofollow - https://www.productcart.com/support-request.asp which has a secure form.

If we can answer any other questions please let us know. We are happy to help.

-------------
The ProductCart Team

Home of ProductCart http://www.productcart.com" rel="nofollow - shopping cart software

Posted By: videohardware
Date Posted: 23-September-2019 at 12:43pm

Thanks! that did the trick.