I've tried using the attribute images for pics rather than swatches and the automatic thumbnails are very lo quality.

Is there a way to improve them? I've tried both jpgs and gifs with the same result, they are automatically generated and are both the same lo res. I also tried editing the thumbnail per line to only 2 but no improvement.

Any one have any thoughts?

Actually I have been using photoshop and to create the 3 different sized files (the upload and resize feature doesn't seem to work quite the way I'd like).

I would like to know if there's a way of specifying the jpg for the attribute image, or if it justs gets resized automatically.

cy

thx, i'll try that when I have some more time.

cy

actually I just realized that the thumbnails I meant are the 'additional product views'

is there a way that they don't get resized. i know the manual says their size is dependant on how many in a row and size of detail pic.

cy

I'm not sure how the size of the thumbnails is created for the additional product images but you can still FTP or upload your regular images without using the resizing feature and then select those general and detail images when adding additional images. The thumbnails, although shrunk, should stay proportional and as long as all the images for a specific product are the same size, it should look ok below the main image.

Do you have a URL we can view for the product(s) you're having trouble with?

Hi everyone, we created a new FAQ for this:

http://www.earlyimpact.com/faqs/afmviewfaq.asp?faqid=421 - http://www.earlyimpact.com/faqs/afmviewfaq.asp?faqid=421

Cheers!

that tells me how the thumbnail is created and how to set its size. i assume its doing that from the general image.

what i would prefer is to create my own 50px thumbnail and use it instead of a poorly resized image.

is that possible ... I've used javascript image rollovers on other carts and can do it.

cy

No, this does not tell you how the thumbnail is created. It simply tells you how the image width is set via CSS. The image is created by you or by the Image Upload & Resize tool. It's never distorted when it's created by the Impage Upload & Resize too. You can certainly create your own and FTP the image to the "pc/catalog" folder.

I am having the same issue. When the (Click to see larger image and other views) thumbnail is clicked, the popup showing all the additional product views with the rollovers is resizing the image and distorting it. It looks very bad. It is using the right image, it is just resizing (as opposed to resampling) the image. IE: The detail image is being used but the detail image is being resized to a smaller dimension to display it. The right click properties of the image are correct except for the dimension for the detail image. If I right click and download that image to my computer, then view it, it is just fine. This is a resizing issue that I, too, would like to "turn off".

In contrast, if you are on the same product page, hover over one of the additional product views so the rollover changes, then click on "Zoom" instead, then the properly sized detail additonal view image displays by itself.

I really like this functionality, but I really want the resize issue to be removed. I too am using photoshop and directly FTPing my images so they are exactly what I want. This is destroying the image when viewed via (Click to see larger image and other views) on the additional product views.

I apologize if this crossed the line into technical support, I was just jumping in on this thread. Thanks.

Thanks netprofits, that does explain the thumbnail, but my bigger concern is not with the thumbnail. It is with the full size detail image that is called in the window with multiple thumbnails.

Again, this window is called up when you click on one of the additional product view images. You get a window with all additional product view thumbnails again, with a single detail image that rolls with the thumbnails hovered over. That detail image is the problem one. In my case, it is taking my 350 width detail image and resizing it without resampling down to 310 width. It is killing the image by doing this. Maybe 310 is a max setting and if I resize my image to that dim, I will come out OK. Or is it a % down scale that will occur no matter what size detail image I feed it?

this is a link in my store which causes the same issue/problem as mentioned above, http://www.bikerstuff.ca/store/pc/viewPrdPopWindow.asp?idProduct=917 - http://www.bikerstuff.ca/store/pc/viewPrdPopWindow.asp?idPro duct=917

however, when the zoom feature is used from http://www.bikerstuff.ca/store/pc/viewPrd.asp?idcategory=10&idproduct=917 - http://www.bikerstuff.ca/store/pc/viewPrd.asp?idcategory=10& amp;idproduct=917  the correct 350px picture is used.

In another store of mine this feature uses a routine by lightbox http://pranas.net/webgallerycreator/ - http://pranas.net/webgallerycreator/  which works without resizing http://bikerstickers.ca/Scripts/prodView.asp?idproduct=41 - http://bikerstickers.ca/Scripts/prodView.asp?idproduct=41  however I believe the rollover may be slower on the display but the zoom feature is much nicer.

Well I just figured out how to fix the large image resize.

change this code in the pc/viewprodpopupwindow.asp (line 247) to your large image size (I changed to 350px, it was at 300px)

/*---------------------------------------------------------- -------------------------------
  ProductCart Product ViewPrd.asp Images
 ------------------------------------------------------ ----------------------------------*/ 
 #pcMain .pcShowMainImage img {
  width: 350px;
 }

I tried it without width and the 350px picture was resized to 360px (go figure).

In my store all the large pics are 350px so I will use the (width: 350px)

I looked at that again and the pic in the popupwindow (without the width parameter) is the 350px detail image. I believe if your detail pic were a different width it would not be resized.

cy

The pcStoreFront.css has the following CSS definition:

 #pcMain .pcShowMainImage img {
  padding: 5px;
  border: 1px solid #cccccc;
 }
 
So it adds 5px of space on either side of your image, hence 350 + 5 + 5 = 360. If you remove the width style in the popup code, it should just display the image at the actual width which is what Cy mentioned.

Again, I want to thank you both. I opened viewPrdPopWindow.asp in MS ExpressionWeb and changed the width to "auto" and it works like a charm. The only problem I have now is that the window itself is too short. I need to edit the popup window size now. BUT...the pictures look great now and that is exactly what I wanted it to do. Thanks!

Check includes/javascripts/pcWindowsViewPrd.asp. There is a line like:

lrgewin=window.open("about:blank","","height=600,width=800,s tatus=no,titlebar=yes")

Change the height=600. Caution here though because some people's screen size will only handle 600 high.

question for netprofits.

how do I change the # of thumbnails displayed? I know there is a setting but I'm not sure which file it's in.

cy

Rather than change the window size, I decided to add "scrollbars=yes" to the line as so:

   lrgewin=window.open("about:blank","","heig ht=600,width=800,scrollbars=yes,status=no,titlebar=yes")

And it works to my satisfaction. Now when the image is too tall, scroll bars show up allowing the bottom of the image to show. Thank you.