Suggestions - Rebill expired CC authorizations

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Rebill expired CC authorizations

Printed From: ProductCart E-Commerce Solutions
Category: ProductCart
Forum Name: Suggestions
Forum Description: ProductCart Suggestions
URL: https://forum.productcart.com/forum_posts.asp?TID=698
Printed Date: 17-June-2024 at 2:28pm
Software Version: Web Wiz Forums 12.04 - http://www.webwizforums.com

Topic: Rebill expired CC authorizations

Posted By: thrion
Subject: Rebill expired CC authorizations
Date Posted: 11-March-2007 at 7:44pm

Because some of the goods we carry are custom orders, we may not bill for 30 days after the order is purchased. At 30 days, authorize.net expires the authorization and PC receives an error and will not process the order.

What we would like to see is if the authorization has expires, PC will re-submit the order for authorization when it sends the capture information.

Replies:

Posted By: ProductCart
Date Posted: 14-March-2007 at 9:04pm

Hi Thrion - unfortunately, this is not supported and might even pose some legal problems, since there is probably a reason that credit card companies only keep the authorization open for 30 days. You will have to contact the customer and re-submit the credit card information through Authorize.net's Virtual Terminal.

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