Suggestions - Gift Certificate Issues

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Gift Certificate Issues

Printed From: ProductCart E-Commerce Solutions
Category: ProductCart
Forum Name: Suggestions
Forum Description: ProductCart Suggestions
URL: https://forum.productcart.com/forum_posts.asp?TID=827
Printed Date: 16-November-2024 at 3:39pm
Software Version: Web Wiz Forums 12.04 - http://www.webwizforums.com

Topic: Gift Certificate Issues

Posted By: desireeknott
Subject: Gift Certificate Issues
Date Posted: 24-May-2007 at 5:32pm

When processing orders for gift certificates, the gift certificate number and amount no longer shows on the General or Other Details page of the View Order Details in the Productcart control panel.

Also, when redeeming with a gift certificate, the fact that a certificate was used doesn't show up on the product details page. It can be quite confusing when processing an order and the total is $50.00 less than what is supposed to be and we have to figure out why.

It would also be nice for the email of the recipient to be listed somewhere so if they claim to have not received it it can be resent.

Replies:

Posted By: ProductCart
Date Posted: 24-May-2007 at 5:41pm

Please do not use the forums for obtaining technical support, but rather submit a support ticket. https://www.earlyimpact.com/productcart/support/support_form.asp - https://www.earlyimpact.com/productcart/support/support_form .asp

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The ProductCart Team

Home of ProductCart http://www.productcart.com" rel="nofollow - shopping cart software

Posted By: desireeknott
Date Posted: 24-May-2007 at 5:47pm

Sorry, I didn't realize this was a support issue. I just figured it was a feature that wasn't available and thought it would be nice to have.

I will put in a support request.