Reduce Quantity Ordered
Printed From: ProductCart E-Commerce Solutions
Category: ProductCart
Forum Name: Using ProductCart
Forum Description: Running your store with ProductCart
URL: https://forum.productcart.com/forum_posts.asp?TID=93
Printed Date: 21-November-2024 at 4:58pm
Software Version: Web Wiz Forums 12.04 - http://www.webwizforums.com
Topic: Reduce Quantity Ordered
Posted By: Dean
Subject: Reduce Quantity Ordered
Date Posted: 01-January-2006 at 1:26pm
My company sells custom, limited quantity, collectable, coins and this morning we had a bit of a problem with Productcart and PayPal. Productcart allowed us to over sell our stock by 35 units! Now we've got to cancel and reduce the number ordered for several customers.  Is there any way to reduce the number a customer ordered? For example if someone ordered 50 items and I only have 45 to ship him can the number in the shopping cart be changed to reflect that? |
Replies:
Posted By: ProductCart
Date Posted: 01-January-2006 at 5:58pm
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If you set ProductCart not to allow the purchase of out of stock items, and the inventory level for that product shows 35 units in stock (and the "Disregard Stock" option is not checked), ProductCart will not allow any customer to purchase more than 35 units of that product. If you need more information, please open a support ticket. ------------- The ProductCart Team Home of ProductCart http://www.productcart.com" rel="nofollow - shopping cart software |
Posted By: Dean
Date Posted: 02-January-2006 at 12:59pm
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I await your answer to my support request. Productcart was set as suggested above. |