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Problems uploading simple information

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Otane View Drop Down
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    Posted: 20-March-2010 at 12:31am
I get this error trying to just fill in the "Ship From" :

Microsoft VBScript runtime error '800a0046'

Permission denied

/store/includes/PageCreateShipFromSettings.asp, line 171


any clue what is going on here? Permissions have been checked already. I have been using Product Cart for years and this 4.0 is really a pain.

Edited by Otane - 20-March-2010 at 12:35am
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Post Options Post Options   Thanks (0) Thanks(0)   Quote ProductCart Quote  Post ReplyReply Direct Link To This Post Posted: 20-March-2010 at 4:17am
This is not a ProductCart v4 problem. The code was identical in previous versions. That line in the file reads:

f.Delete


This means the FileSystemObject is unable to delete the "shipFromSettings.asp" file that is already there before recreating it with the new shipping settings.

This is indeed a folder permission issue. It means that "DELETE" permissions are not available on the "includes".

Since you indicated that you have been using ProductCart for years, there are two possibilities that would explain a folder permissions issue that you did not have before:

(1) This is a new Web server (or a new location on the same Web server)
(2) The Web hosting company - for some reason - reset the folder permissions (we've seen this happen in very rare cases).

In any case, the solution is to reapply folder permissions. Remember that this cannot be done through FTP on a Windows server (unlike a Unix server), but rather has to be done through your Web hosting administration area (or directly on the server if this is a dedicated server).

For details, please see http://wiki.earlyimpact.com/productcart/install-permissions
The ProductCart Team

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Otane View Drop Down
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Post Options Post Options   Thanks (0) Thanks(0)   Quote Otane Quote  Post ReplyReply Direct Link To This Post Posted: 20-March-2010 at 12:11pm
Thanks for the reply.

It is a dedicated server in my cage just for ecommerce. I had to open permissions for productcart/pcadmin which was closed since I felt there was a security issue - It has worked after that.

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