Product User Guide

We understand your position. We used to maintain a set of very large PDF User Guides, but the reality is that updating a 500+ page document was inefficient, time consuming, and ultimately counter-productive as it led to constantly outdated documentation.

There are certainly pros and cons with both approaches, but a WIKI-based documentation allows Early Impact and the rest of the ProductCart community to contribute to documents that are constantly updated, improved, and expanded. The WIKI is updated literally every day. This would simply be impossible if we were still using a PDF User Guide.

Among the benefits of using a WIKI, for example, there is the ability for you to "subscribe" to changes to specific areas of the documentation that are particularly important to you so that you can be notified when those sections are updated.

There are many other benefits of using a WIKI, from how information is indexed by search engines (and therefore easier for you to locate), to the reduced environmental impact of not printing out 500+ pages of documentation :-)

We hope this helps understand the rationale behind the decision.

Thanks for all the feedback... I am not gonna disagree that the digital format in WIKI is the way to go to keep it fresh. Especially in this digital age!